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D. ask the father to hold the child so you can assess him while your partner tries to calm the mother. |
A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother’s lap. His father is sitting in a nearby chair. The child’s mother suddenly begins crying uncontrollably, which causes the child to start crying. You should: Select one: A. attempt to calm the child’s mother, but avoid separating her from her child because this will increase her anxiety. B. give the child a favorite toy or blanket to hold onto and perform your assessment to the best of your ability. C. reassure the child’s mother that seizures in children are very common and that there is nothing to worry about. D. ask the father to hold the child so you can assess him while your partner tries to calm the mother. |
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C. respond only after giving a verbal patient report to a nurse or physician. |
As you are wheeling your patient through the emergency department doors, you receive another call for a major motor vehicle crash. You should: Select one: A. leave a copy of the run form with a nurse and then respond to the call. B. place the patient in a high-visibility area and then respond to the call. C. respond only after giving a verbal patient report to a nurse or physician. D. inform the admissions clerk of the situation and then respond at once. |
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A. elevating the tone of your voice and exaggerating word pronunciation. |
Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of the following, EXCEPT: Select one: A. elevating the tone of your voice and exaggerating word pronunciation. B. providing pen and paper if the patient prefers to write his or her response. C. shining a light on your face when you are in a darkened environment. D. placing yourself in a position to ensure that the patient can see your lips. |
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B. allow him time to think about the question and respond to it. |
During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when his headache began, but he does not answer your question immediately. You should: Select one: A. ask him if he frequently experiences severe headaches and nausea. B. allow him time to think about the question and respond to it. C. tell him that you cannot help him unless he answers your questions. D. repeat your question because he probably did not hear you. |
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C. verbal and nonverbal communication techniques |
Effective therapeutic communication skills require _________. Select one: A. correct use of complex medical terminology B. English-speaking patients or family members C. verbal and nonverbal communication techniques D. supervision by advanced life support personnel |
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A. considering your own cultural values to be more important when interacting with people of a different culture. |
Ethnocentrism is defined as: Select one: A. considering your own cultural values to be more important when interacting with people of a different culture. B. understanding that people from different cultural backgrounds respond to pain and stress differently. C. suspecting that a person has an ulterior motive based on the tone of his or her voice when answering a question. D. subconsciously forcing your cultural values onto a patient because you feel that your own values are more acceptable. |
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C. advise the physician that the order is unclear and ask for clarification. |
Medical control gives you an order that seems inappropriate for the patient’s condition. After confirming that you heard the physician correctly, you should: Select one: A. carry out the order and then carefully document it on the run form. B. obtain consent from the patient and then carry out the order as usual. C. advise the physician that the order is unclear and ask for clarification. D. state that you will not carry out the order because it is inappropriate. |
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A. not disclosing his or her name. |
When providing a patient report via radio, you should protect the patient’s privacy by: Select one: A. not disclosing his or her name. B. refraining from objective statements. C. withholding medical history data. D. using coded medical language. |
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B. brief and easily understood. |
When relaying patient information via radio, communications should be: Select one: A. coded and scripted. B. brief and easily understood. C. lengthy and complete. D. spoken in a loud voice. |
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B. most older people think clearly and are capable of answering questions. |
When you are communicating with an older patient, it is important to remember that: Select one: A. your questions should focus exclusively on the patient’s obvious problem. B. most older people think clearly and are capable of answering questions. C. speaking loudly and distinctly will ensure that the patient can hear you. D. hostility and confusion should be presumed to be due to the patient’s age. |
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C. Cardiac arrest |
Which of the following incidents does NOT require a report to be filed with local authorities? Select one: A. Spousal abuse B. Gunshot wounds C. Cardiac arrest D. Animal bites |
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D. "General impression revealed that the patient was intoxicated." |
Which of the following statements is NOT appropriate to document in the narrative section of a PCR? Select one: A. "Significant damage was noted to the front end of the vehicle." B. "The patient admits to smoking marijuana earlier in the day." C. "After oxygen was administered, the patient’s breathing improved." D. "General impression revealed that the patient was intoxicated." |
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D. It is a constantly open line of communication that cannot be accessed by outside users. |
Which of the following statements regarding a "dedicated line" is correct? Select one: A. It is a constantly open line of communication that is under exclusive control of a single user. B. It is a frequency that is used exclusively by EMTs to communicate with one another in the field. C. It is a designated frequency on a portable radio that provides direct access to medical control. D. It is a constantly open line of communication that cannot be accessed by outside users. |
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D. A mentally competent adult has the legal right to refuse EMS care and transport. |
Which of the following statements regarding a patient refusal is correct? Select one: A. Advice given to a patient who refuses EMS treatment should not be documented. B. Documentation of proposed care is unnecessary if the patient refuses treatment. C. A patient who consumed a few beers will likely be able to refuse EMS treatment. D. A mentally competent adult has the legal right to refuse EMS care and transport. |
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A. Open-ended questions |
Which of the following types of questions allow for the most detailed response? Select one: A. Open-ended questions B. Yes or no questions C. Multiple questions asked at once D. Closed-ended questions |
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D. Wait 1 second after pressing the transmit button before speaking. |
Which of the following will help improve radio communications? Select one: A. Hold the radio at least 6 inches from your mouth. B. Use codes to speed communication. C. Answer questions with "yes" or "no." D. Wait 1 second after pressing the transmit button before speaking. |
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D. the ePCR allows patient information to be transmitted directly to the receiving hospital’s computers. |
You are caring for a 56-year-old male patient complaining of abdominal pain. Your service has recently switched to an electronic PCR system (ePCR). When completing the ePCR, it is important to be aware that: Select one: A. the ePCR is relatively unsecured and should not contain patient-specific information. B. the ePCR does not contain the same level of information as the written version and your verbal report should be expanded. C. a written patient care record will need to be completed on arrival at the hospital. D. the ePCR allows patient information to be transmitted directly to the receiving hospital’s computers. |
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C. use the multiplex system to transmit the information. |
You are providing care to a 61-year-old female complaining of chest pain that is cardiac in origin. Your service utilizes a multiplex communication system. You wish to transmit the patient’s electrocardiogram to the hospital. In order to accomplish this, you must: Select one: A. wait until you reach the hospital to transmit the information. B. be aware that only audio or data transmissions can be sent at any one time. C. use the multiplex system to transmit the information. D. send the electrocardiogram from the back of the ambulance. |
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D. Have the driver contact dispatch and relay the patient information to the hospital. |
You are transporting a 54-year-old male in respiratory arrest. An EMR is driving the ambulance as you and your partner are caring for the patient. Which of the following is the MOST logical way of notifying the hospital? Select one: A. Call the receiving hospital with your cell phone while providing patient care. B. Request that a police officer respond to the hospital to apprise the staff of your arrival. C. Wait until you arrive at the hospital and then quickly apprise the staff of the situation. D. Have the driver contact dispatch and relay the patient information to the hospital. |
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B. slander |
You could be sued for ___________ if your radio report to the hospital describes the patient in a manner that injures his or her reputation. Select one: A. negligence B. slander C. libel D. assault |
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