|
An interpersonal relationship differs from an impersonal one because:
a) we share our thoughts and feelings with each other
b) the other person’s life affects ours
c) we are sad when the relationship changes or ends
d) we find the time spent in the relationship rewarding
e) all of the above
|
e
|
|
Which of the following is an inaccurate description of communication?
a) Communication is unrepeatable
b) Meanings are in words
c) Communication is irreversible
d) It’s impossible not to communicate
|
b
|
|
The transactional model of communication is considered a more accurate model than previous ones because:
a) people send and receive messages simultaneously
b) we cannot isolate a single "act" of communication from the event that came before and after it
c) the communication created results from the way partners interact
d) none of the above
e) all of the above
|
e
|
|
Effective communicators have been found to:
a) have a consistent set of five behaviors they can call up at will
b) have a wide range of behaviors from which to choose
c) exhibit behaviors that are predictable by their partners
d) exhibit unique behaviors more often than less effective communicators
e) frequently rehearse about 20 behaviors until they get them right for any interaction
|
b
|
|
Identity and communication are related in that we:
a) gain an idea of who we are from the way others communicate with us
b) are drawn to communicators who test and challenge our identity
c) find others’ identities become our own through communication
d) control communication with our identity
|
a
|
|
Two friends communicating face to face would most likely be:
a) taking turns sending and receiving messages
b) primarily sending messages
c) primarily receiving messages
d) sending and receiving messages at the same time
e) neither sending nor receiving messages
|
d
|
|
When Ernesta realizes during an office meeting that she’s interrupted a co-worker twice, she demonstrates the skill of:
a) empathy
b) self-monitoring
c) cognitive complexity
d) affinity
e) metacommunication
|
b
|
|
Which of the following is a channel for communication?
a) touching
b) writing
c) gesturing
d) talking
e) all of the above
|
e
|
|
Interpersonal relationship:
a) develop unique rules and roles
b) are mostly alike
c) follow the same basic rules about how control is distributed between communicators
d) have more relational talk than content talk
e) are none of the above
|
a
|
|
The ability to construct a variety of different frameworks for viewing an issue is termed:
a) feedback framework
b) cognitive complexity
c) communication competence
d) metacommunicating
e) integration
|
b
|
|
The textbook authors suggest that communication through social media can be hard to accurately interpret because:
a) it lacks important nonverbal cues that convey additional meaning
b) in online messages people tend to speak before they think
c) it is more expressive than face to face communication
d) it is more permanent than face to face communcation
e) all of the above
|
e
|
|
A message is probably "leaner" if it:
a) is not accompanied by facial expressions of vocal cues
b) is sent via social media
c) contain only words
d) lacks nonverbal information
e) all of above are true
|
e
|
|
Self-fulfilling prophesies are:
a) negative predictions of our behavior, imposed by others
b) negative predictions of our behavior, imposed by ourselves
c) positive or negative predictions of our behavior, imposed by others and/or ourselves
d) almost always negative predictions, imposed by ourselves and/or others
e) none of the above
|
c
|
|
Which of the following is not an example of a self-fulfilling prophesy?
a) A child fails a test after hearing her teacher tell her mother that she never does well on tests
b) A student who previously complained of stage fright loses his place during a class speech and con’t go on.
c) A husband reluctantly agrees, with reservations, to his wife’s request that they spend the holiday visiting Disneyland. He has a terrible.
d) Both b and c above qualify as examples of self-fulfilling prophecies
e) All of the above qualify as examples of self-fulfilling prophecies
|
e
|
|
The relatively stable set of perceptions you hold of yourself is called your:
a) self-concept
b) interpersonal self
c) perceptual bias
d) self-feedback
e) self-orientation
|
a
|
|
According to your text, "ego-boosters and busters" are:
a) examples of how people ruin their self-concepts by taking drugs
b) people or messages that influence the self-concept positively or negatively
c) the two essential elements of self-concept development
d) ways to predict how children will become good or bad readers
e) intentionally vague labels we give to mask true self-concepts
|
b
|
|
People who have low self-esteem:
a) are likely to approve of others
b) perform well when being watched
c) work harder for critical people
d) expect to be rejected by others
e) had traumatic childhoods
|
d
|
|
People who have high self-esteem:
a) expect to be accepted by others
b) have less of a need to work hard for people who demand high standards
c) are unable to defend themselves against negative comments
d) don’t perform well when being watched
|
a
|
|
the kind of person you believe yourself to be is called the:
a) perceived self
b) desired self
c) presenting self
d) myth of self
e) transient self
|
a
|
|
People try to manage their identities in order to:
a) initiate a relationship
b) save another’s face
c) get others to do something they want
d) none of the above
e) all of the above
|
e
|
|
According to your text, all of the following are ways that can help in changing your self-concept except:
a) seeking advice from books and others
b) being realistic in how you perceive yourself
c) determining what may be inaccurate feedback from others
d) being willing to change
e) comparing yourself to people in the mass media
|
e
|
|
The characteristic ways you think and behave across a variety of situations describes your:
a) self-concept
b) personality
c) self-esteem
d) self-worth
e) none of the above
|
b
|
|
The process whereby the self-concept develops due to the way we believe others see us is called:
a) reflected appraisal
b) social comparison
c) feedback
d) other-imposed prophecy
e) distortion
|
a
|
|
Quadrants of the Johari Window are:
a) open, narrow, blind, unknown
b) open, hidden, blind, unknown
c) broad, narrow, blind, unknown
d) open, hidden, neutral, unknown
e) open, closed, neutral, unknown
|
b
|
|
"I’m pretty sure that smoking isn’t permitted here," is an example of:
a) lying
b) equivocating
c) hinting
d) self-disclosure
e) social penetration
|
c
|
|
The Pillow Method is designed to:
a) persuade someone to accept your viewpoint
b) settle a dispute
c) minimize an issue
d) gain insight into another’s viewpoint
e) punctuate the cause and effect of an argument
|
d
|
|
All of the following are physiological factors shaping perception except which one?
a) the senses
b) age and health
c) fatigue
d) ethnicity
e) hunger
|
d
|
|
Talk is viewed as desirable and useful for both talk and social purposes in:
a) Western culture
b) Asian culture
c) upper- and middle-class groups
d) older people
e) all of the above
|
a
|
|
The steps in the perception process are:
a) initial, intermediate, final
b) assumption, experience, expectation
c) physical, psychological, experimental
d) selection, organization, interpretation
e) response, action, interaction
|
d
|
|
Empathy is related to perception in that:
a) the more perceptive you are, the less empathetic you need be
b) the more perceptive you are, the easier it is to forget to be empathetic
c) empathy is facilitated by trying to perceive things from the other person’s point of view
d) empathy and perception are both a result of self-fulfilling prophesies
|
c
|
|
All of the following are causes of inaccurate perception except:
a) we cling to first impressions
b) we’re influenced by what is most obvious
c) we assume others are similar to us
d) we rate ourselves more negatively than others see us
e) we judge ourselves more charitably than others
|
d
|
|
Being able to pick out your sister’s comments from a babble of voices at a party illustrates the organizational principle of:
a) figure-ground organization
b) alternative patterning
c) perceptual freezing
d) selection of empathetic other
e) attention to the irritating
|
a
|
|
Shannon says that she works out in the evenings instead of the afternoons because Roger is always late coming home from work. Roger says he doesn’t bother to rush home from work because Shannon is always working out. this process of organizing the series of events in different ways is called:
a) punctuation
b) interpretation
c) perceptuation
d) conjugation
e) intrepidation
|
a
|
|
The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is:
a) chauvinistic
b) adaptable
c) rhetorically sensitive
d) androgynous
e) analogous
|
d
|
|
Exaggerated beliefs associated with a perceptual categorizing system are:
a) role constructs
b) self-judgments
c) white lies
d) subcultural translations
e) stereotypes
|
e
|
|
When Mary meets Ted at a party, she asks him what he does for a living. This is an example of classifying people by:
a) appearance
b) psychological traits
c) membership
d) social roles
e) interaction style
|
d
|
|
The process whereby people influence each other’s perceptions and attempt to achieve a shared perspective is called:
a) negotiation
b) narration
c) differentiation
d) relationship building
e)organization
|
a
|
|
Roxanne’s mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of:
a) social conventions
b) emotional contagion
c) reappraisal
d) emotion labor
e) emotional memory
|
d
|
|
The "amygdala" refers to:
a) the threat alarm system in the brain
b) a type of emotional contagion
c) a reservoir of emotional memories
d) nonverbal reactions expressed on the face
e) none of the above
|
a
|
|
Social scientists generally agree that there are four components to the phenomena we label as "feelings." They are:
a) physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression
b) physical changes, mental recognition, and verbal description
c) sensing, organizing, interpreting, and encoding
d) verbal and nonverbal manifestations, physical depressing, and catharsis
e) stimulus, proprioception, emotional contagion, and response
|
a
|
|
Emotions that we experience are a result of:
a) our own temperaments
b) beliefs we hold
c) self-talk
d) emotional memories
e) all of the above
|
e
|
|
Your text tells you that you should:
a) express all your emotions to your friends
b) try to recognize your emotions
c) be glad you have debilitative emotions
d) express only positive emotions
e) stop being so emotional
|
b
|
|
Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded:
a) as if they were themselves were having these feelings
b) by showing the opposite feeling
c) by showing more intense feelings than the volunteers
d) with no emotion at all
e) with pity for the volunteers
|
a
|
|
People who subscribe to the fallacy of perfection believe:
a) everyone is perfect except them
b) there’s no point in striving for perfection since it is unattainable
c) a worthwhile communicator should be able to handle any situation with complete confidence and skill
d) perfection requires much practice
e) only professors are perfect
|
c
|
|
Which of the following is an example of falling for the fallacy of causation?
a) "People at parties make me nervous."
b) "If I ask her/him for a date the answer will probably be no."
c) "I’m no good at anything!"
d) "Everybody is against me."
e) "I should be a better person."
|
a
|
|
All of the following are parts of the procedure for dealing with debilitative feelings except which one?
a) Record your self-talk
b) Monitor your emotional reactions
c) Dispute your irrational beliefs
d) Identify the activating event
e) Analyze your motives
|
e
|
|
"You never listen to me!" is an example of subscribing to the fallacy of:
a) overgeneralization
b) perfection
c) shoulds
d) causation
e) helplessness
|
a
|
|
"My roommate ought to be more understanding." This quote is an example of the fallacy of:
a) shoulds
b) causation
c) approval
d) perfection
e) helplessness
|
a
|
|
In mainstream U.S. society, we don’t express our emotions very well or very frequently because:
a) of social rules and roles
b) others put us down
c) we recognize so many emotions
d) self-disclosure is already high enough
e) of inadequate self-concepts
|
a
|
|
A particularly powerful form of debilitative self-talk that tends to increase sadness, anxiety, and depression is:
a) deliberation
b) rumination
c) obsessing
d) emotional memorizing
e) none of the above
|
b
|
