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If you need to recover data off a system that won’t boot, install the drive in a working system. |
True |
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If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it. |
False |
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To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay. |
False |
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A clicking noise coming from a system could indicate that a hard drive is failing. |
True |
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A Molex connector supplies +3.3V, +5V, and -12V voltages. |
False |
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What is a typical symptom of a CMOS battery failure? |
Time and settings lost |
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If you are trying move a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive, what must you have? |
An Administrator password before you can access data on the drive |
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What is an indication that an inadequate power supply is the source of an intermittent problem? |
The power supply whines when you first turn on the system |
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A missing standoff could create what potential problem? |
A short on the motherboard |
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If you suspect your system is overheating, how can you determine the CPU temperature? |
Go into UEFI/BIOS setup and find the temperature monitors for the system |
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Which of the following is NOT a solution to an overheating problem? |
remove the covers from empty expansion slots |
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What does a single beep or no beep imply during the startup of a computer? |
All POST tests passed |
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If you see an error message that reads "Processor thermal trip error", what is the likely problem? |
The processor has overheated |
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What should you do if the system continually reboots and you can’t read the error message produced on a blue screen? |
Press F8 as Windows starts up |
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What component of a motherboard is not considered to be a field replaceable unit? |
chipset |
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Why might you disable quick booting features in BIOS when you are troubleshooting a problem? |
To see a full POST report |
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Which of the following protects your computer from brownouts or sags? |
UPS |
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When testing a laptop power connector, how close should the voltage measured be to the accepted voltage of the laptop? |
+-5% |
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What is an auto-switching AC adapter? |
An adapter that can use 110V or 220V AC power |
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One long and two short beeps when using an Award BIOS is an indication of what issue? |
A video problem |
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Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue? |
keyboard controller problem |
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A PCIe 6/8 pin connector for providing auxiliary power to PCIe cards utilizes what voltage? |
+12v |
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What Intel socket recommends the use of a liquid cooling system? |
LGA2011 |
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What is the most used rail on a power supply? |
+12V |
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If the startup BIOS can’t find a device to use to load the operating system, what error message is likely to appear? |
Fixed disk error |
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What are the two highest heat producing components in a system? |
-Processor -Video card |
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What is a typical sign that a capacitor is bad or has failed? |
-The capacitors are discolored -The capacitors have crusty corrosion at the base of the capacitors. |
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Depending on the manufacturer of the BIOS, what two different POST beep code sequences indicate a memory error? |
-Continous short beeps -Continous three short beeps and then a pause |
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A cooler with heat pipes, which contain a small amount of liquid that becomes a vapor when heated, allowing heat to be drawn away from the CPU without the use of a fan is known by what two terms? |
-passive CPU cooler -fanless CPU cooler |
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CPU coolers are typically made using what two different types of materials? |
aluminum coppper |
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