|
Why would you recommend a dye sublimation printer? |
When print jobs are detailed photographic reproductions. |
|
Which of the following would be a good reason not to recommend a solid ink printer? |
The user has a surplus of toner cartridges and would like a printer that can be used with these. |
|
Which of the following printers would produce the highest print quality? |
600 DPI |
|
Which type of printer uses an inked ribbon? |
Dot matrix |
|
Which type of printer has the poorest print quality because the image is created using fairly large dots? |
Dot matrix |
|
Which of the following printer types is considered an impact printer? |
Dot matrix |
|
Which type of printer heats the ink in its print head to print? |
Bubble jet (inkjet) |
|
You have been asked to recommend a printer that will be used in a travel agency. The printer will be used to print airline tickets. Each ticket has four pages (multi-part, carbon-based forms), and the same information must show up on all four pages with a single pass of the printer. Which printer type would you recommend? |
Impact |
|
Which of the following components are found in dot matrix printers? (Select two.) |
Tractor feed Platen |
|
Which type of printer uses a drum, plastic toner, and fuser to create a printed page? |
Laser |
|
Which type of printer uses lasers and electrical charges to transfer images to paper? |
Laser |
|
Which component in a laser printer prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge? |
Primary corona |
|
Which component in a laser printer charges the paper to attract toner? |
Transfer roller |
|
Which component in a laser printer applies toner to the drum, causing the toner to stick to the charged areas on the drum? |
Developing roller |
|
Which of the following are printer languages? |
PostScript Escape codes PCL |
|
You’ve just set up a color laser printer on a customer’s Windows workstation. You’ve connected it to the workstation using a USB cable and have loaded the appropriate drivers. What should you do next? (Select two.) |
Edit the printer properties to configure paper tray and other device-specific settings. Verify that it is working correctly by printing a test page. |
|
You have just set up a new laser printer for the company president on her Windows workstation. You have installed the printer and the drivers, what should you do next? |
Edit the printer properties to configure device-specific settings. |
|
Which of the following allows a computer to communicate with a printer? |
Print driver |
|
Which of the following virtual printing options allows you to convert a Word document into a .jpg file? |
Print to Image |
|
Which term refers to the portion of the hard drive where print jobs are stored before going to the print device? |
Print queue |
|
Which of the following methods can be used to connect a printer to a network? (Select two.) |
Plug an Ethernet cable into the network port in the printer. Connect your printer to an external device that is connected to the network. |
|
Which of the following is an advantage of connecting a printer to a network? |
Multiple users can print to the same printer. |
|
Which connector is most commonly used to connect printers to desktop PC systems? |
USB |
|
If a printer is connected directly to a Windows workstation, what can be done to allow other workstations on the same network to send print jobs to this printer? |
Configure the printer to be a shared printer. |
|
If a printer is not Wi-Fi capable, how can it be set up to provide the most reliable wireless printing? |
If the printer is Ethernet capable, it can be connected to the network through a wireless router. |
|
Which printer management components would you use to view the port used by a printer? (Select two.) |
Printer properties Print server properties |
|
Which printer management component would you use to view the drivers used by a printer? |
Printer properties |
|
Which printer permission would you assign to a user so that she can pause the printer? |
Manage this printer |
|
You want to restrict the hours that the QA Printer is available from Windows. Which tab on the Printer Properties page would you click so that you can restrict the hours the printer is available? |
Advanced |
|
You have a 64-bit Windows 7 workstation with three shared printers. You want to add drivers for 32-bit versions of the operating system. Which method would you choose to add the drivers with the least amount of effort? |
Add the drivers to your print server in Print Management. |
|
Your system administrator shared a USB laser printer connected to your Windows 10 system so other users on the network can send jobs to it. A network user has sent a large job to the printer, but the print job has stalled. You try to delete the print job, but can’t. Why can’t you delete the print job? |
You do not have the Manage documents permission. |
|
You’re responsible for ordering consumables for your organization’s printers. These printers are heavily utilized by your users who demand the utmost in reliability. Which of the following would be the best option when ordering new toner for these printers? |
Toner cartridges recommended by the printer manufacturer |
|
You replaced the print cartridge on an inkjet printer. What should you do next? |
Calibrate the printer |
|
You installed a new toner cartridge in a company-owned laser printer and did some maintenance tasks you noticed that needed to be done. What should you do next? |
Reset the page count |
|
You’re conducting scheduled maintenance on a laser printer. You notice that there is a build-up of excess toner inside the interior of the printer. Which of the following is the proper way to remove it? |
Use an anti-static vacuum. |
|
You replaced the ink cartridges in a color inkjet printer. Users are now complaining that print quality has degraded, lines are fuzzy, and the colored areas in images are starting or stopping before they should. What inkjet maintenance task do you need to perform? |
Printer cartridge calibration |
|
You’re troubleshooting an older laser printer that is creating ‘accordion jams’ where the paper is crumpled as it exists the printer moving into the output tray. What can you do to fix this problem? |
Install a maintenance kit. |
|
You have just installed a maintenance kit in your laser printer. What should you do next? |
Reset the page count |
|
You’re conducting scheduled maintenance on a laser printer. You notice that there is a build-up of excess toner inside the interior of the printer. Which of the following is the proper way to remove it? |
Use an anti-static vacuum |
|
You have a workstation running Windows 10, 64-bit edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running 32-bit versions of Windows report that they can’t install the driver for the shared printer. Users running a 64-bit version of Windows do not have any problems. What could you do to fix this problem? (Select two.) |
Manually install the correct driver on each computer that is having a problem. On your computer, add the x86 drivers. |
|
A user generates printouts consisting of several pages of seemingly random characters every time he prints to a network printer. The printer seems to work fine for all other users. What is the most likely cause of the problem? |
The user is using an incorrect printer driver |
|
A customer has called to complain that the colors in photos she has printed on the color inkjet printer your store sold her don’t match the colors in the originals. Assuming the customer is using a Windows workstation, what should you do to resolve the issue? (2) |
Use the Color Management tab of the printer driver to adjust the driver’s color settings. Download and install the latest printer drivers |
|
A dot matrix printer is printing faintly after replacing the print head. What should you do? |
Check the gap between the printer head and the paper |
|
For the past several days, the print jobs from the ink jet printer are missing colors and leaving gaps. What should you do to resolve the problem? |
Use the automatic cleaning feature |
|
A user has created a complex spreadsheet on her workstation containing may graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department. When she picked up the output only the top half of each page was printed and the bottom half was blank. What should you do? |
Install additional memory in the printer |
|
After removing the printed paper from your laser printer, the toner smudges and can be wiped off in places. Which of the following is most likely the problem? |
Fuser rollers |
|
Your laser printer prints a vertical black line on every page. You change the toner cartridge but the problem does not go what. What is the most likely problem? |
A corona wire is dirty |
|
Which of the following is a symptom of a dirty drum or roller in a laser printer? |
Lines or splotches repeated at regular intervals on the print job |
|
Which of the following paper types should NOT be used in inkjet printers? |
Very glossy paper |
|
When you print from your laser printer, the paper contains faint images from previous printouts. Which components should you check? (2) |
-Fluorescent lamp -Rubber scraper |
|
You replaced the print cartridge on an inkjet printer. What should you do next? |
Calibrate the printer |
|
Which of the following conditions can indicate the drum is dirty on a laser printer? |
Spots at regular intervals on the page |
|
You are testing a printer you just installer so you use the operator panel on the printer to print a test page. Later, you use the printer properties on your computer to print a test page. Instead of normal test page, you receive several pages with garbled characters on them. What is the most likely cause of the problem? |
Wrong print driver |
Share This
Flashcard
