Which of the following is true of the S-curve pattern of innovation of a product? |
A flat slope indicates that increased effort brings only small improvements in technological performance. |
Which of the following best defines an incremental change? |
It is a phase in which companies innovate by lowering the cost and improving the functioning and performance of a dominant design. |
The compression approach to innovation assumes that innovation is occurring within a highly uncertain environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding. |
Flase |
Musccanic Inc., a company that manufactures microprocessors, updates the technology used in its microprocessors once every four years. A study conducted by the R&D team of the company revealed that the microprocessors’ growth rate is initially slow, then becomes rapid, and eventually becomes slow again toward the end of the four-year cycle. In the context of technology cycles, this scenario best illustrates _____. |
the S-curve pattern of innovation |
__________ is the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function. |
Technological discontinuity |
In the context of managing resistance to change, which of the following is an error that managers make during the unfreezing stage? |
They do not establish a great enough sense of urgency. |
___________ is a change that occurs when incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version. |
Generational change |
_____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged. |
Creative work environments |
_____ are forces that produce differences in the form, quality, or condition of an organization over time. |
Change forces |
The compression approach to innovation management is used in: |
periods of incremental change. |
Which of the following best defines technological discontinuity? |
It is the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function. |
In terms of change tools and techniques, the General Electric workout is a special kind of results-driven change. |
True |
Bankruptcy or dissolution is likely to occur in the crisis stage unless a company completely reorganizes the way it does business. |
True |
_____ is a new technological design or process that becomes the accepted market standard. |
Dominant design |
In the context of organizational development, the purpose of person-focused interventions is to: |
increase interpersonal effectiveness by helping people to become aware of their attitudes. |
In the context of organizational development, the purpose of small-group interventions is to: |
assess how a group functions and help it work more effectively to accomplish its goals. |
In the context of organizational decline, which of the following is true of the blinded stage? |
Key managers fail to recognize the internal or external changes that will harm their organizations. |
Technological substitution occurs when: |
customers purchase new products to replace older technologies. |
Which of the following statements is true of technological lockout? |
It occurs when a new dominant design prevents a company from competitively selling its products. |
Which of the following best defines results-driven change? |
It is the change created quickly by focusing on the measurement and improvement of outcomes. |
In the context of resistance to change, _____ is the use of formal power and authority to force others to change. |
Coercion |
_____ is the process used to get workers and managers to change their behaviors and work practices. |
Change intervention |
_____ is a psychological state of effortlessness, in which you become completely absorbed in what you are doing and time seems to pass quickly. |
Flow |
During design competition, _____. |
an older technology usually improves significantly in response to the competitive threat from the new technologies |
_________ is a philosophy and collection of planned change interventions designed to improve an organization’s long-term health and performance. |
Organization development |
In the context of organizational development, the purpose of large-system interventions is to: |
change the character and performance of an organization, business unit, or department. |
Which of the following statements is true of the experiential approach to innovation? |
It uses intuition and hands-on experience to reduce uncertainty and accelerate learning. |
In the context of organizational decline, which of the following is true of the crisis stage? |
Companies lack the resources to fully change how they run their businesses. |
Which of the following statements is true of resistance to change? |
It decreases when change efforts receive significant managerial support. |
_____ is a change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology. |
Generational change |
MGMT Ch 7 Quiz
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