|
Which of the following paths opens the Computer Mangement tool in Windows 10? |
Right-click the Windows icon and select Computer Management. In the Control Panel, open System and Security > Administrative Tools, the double-click the Computer management icon. |
|
Which tool can you use to view (but not modify) hardware and configuration information for you computer? |
Msinfo32 |
|
You manage a Windows system. You want to view information about your computer including the CPU utilization and information about disk I/O operations. Which tools could you use to do this? |
Performance Monitor Task Manager |
|
You manage a Windows system. You want to view information about all the programs running on your system and sort each program based on the amount of memory and CPU that the program uses. Which tool would you use? |
Performance Monitor |
|
Which utility lets you customize the way Windows starts up? |
Msconfig |
|
On a Windows system, which Task Manager tab would you use to adjust the priority given to a specific program? |
Details |
|
Which tool lets you view and directly edit the registry? |
Regedit |
|
What is the purpose of the dxdiag tool? |
View information related to DirectX operation. |
|
What is the purpose of the Services snap-in? |
View and manage software programs running in the background. |
|
What is the purpose of the Microsoft Management Console (MMC)? |
Provide a shell for running snap-ins Provide a common user interface for performing system administration tasks |
|
Which tool can you use to display hardware utilization statistics that tell you about the operation of your computer? |
Performance Monitor |
|
You have an application that renders video used in your online business. You want to make sure that the application continues to receive adequate attention from the system CPU, even if you open other applications. How can you adjust the amount of attention given to that application? |
Use the Task Manager to modify the process priority. |
|
You need to configure settings for a USB printer that you have just connected to your Windows 7 system. Which option in Control Panel should you use to do this? |
Hardware and sound |
|
A service running on your Windows system has hung badly and will not respond when you try to use the Services console to restart it. You run the tasklist command at the command prompt and find that the service’s process has a PD of 1234 assigned to it and that it has an image name of telecom.exe Which commands could you run to shut down the service? |
taskkill /F /PID 1234 taskkill /F /IM telecom.exe |
|
Which category can you use in Control Panel to control how times, dates, numbers, and currency are formatted and displayed for you computer? |
Clock, language, and region |
|
You use your computer to type documents in Portuguese that will be that will be sent to Brazil. You purchase a second keyboard designed specifically for Portuguese. Which option in Control Panel would you use to configure your computer for the new keyboard so you can switch between the Portuguese and English keyboards? |
Clock, language, and region |
|
You have a Windows system shared by three shift workers. Files that are used by all users are stored on the D:\ drive in various folders. The users have created hundreds of files on this drive and sometimes experience difficulty finding the files they need. What should you do? |
Configure indexing to include the D:\ drive |
|
While using a new Windows system, you find that the mouse pointer tracks much more slowly on the screen than you would prefer. You want to increase the mouse pointer speed. Click the tab you would use in the Mouse Properties window to do this. |
Pointer Options |
|
While using a new Windows system, you find that the double-click speed setting on the mouse pointer is set much slower than you would prefer. You want to increase the double-click speed setting. Click the tab you would use in the Mouse Properties window to do this. |
Buttons |
|
Which tool can you use to gather and display statistics that help you monitor the operation of a Windows system? |
Performance Monitor |
|
Your computer has a quad-core processor that supports multithreading installed. Given that the system is running Windows, how can you verify whether multithreading has been enabled? |
Task Manager can display CPU utilization graphs for eight processors. |
|
Your computer seems to be running slow. In particular, you notice that the hard drive activity light stays lit constantly when running multiple applications and switching between open windows, even though you aren’t saving large files. What could you do to troubleshoot the problem? |
Use Resource Monitor to monitor memory utilization. Use Task Manager to monitor memory utilization. |
|
Drag each definition to its corresponding performance counter on the right. Each definition may be used once, more than once, or not at all. |
Disk Queue Length: The number of read and write requests that are waiting to be processed. Processor utilization: The amount of time the processor spends performing non-idle tasks. Commit Charge: The amount of memory that has been assigned to running processes. Disk Time: The amount of time that the disk subsystem is busy reading from and writing to disk. Page File Usage: (leave blank) Memory Pages per Second: The number of hard faults that occur each second. |
|
You need to use Task Manager to analyze memory utilization on a Windows system. For example, you need to see how much system RAN is currently in use and how much is available. Click on the tab in Task Manager that you would use to do this. |
Performance |
|
You recently installed several applications on a Windows system. After doing so, you notice that the system takes much longer to boot up. You suspect that the new applications include one or more helper applications that are automatically loaded when the system boots. To increase performance, you want to identify any such helper applications and disable them. Click on the tab in Task Manager that you would use to do this. |
Startup |
|
Which of the following is true of the Guest user account on a WIndows system? |
It is disabled by default. |
|
On a windows system, which of the following is true of groups? |
Group members have the access rights assigned to the group. |
|
WHich windows component prompts the user for credentials or permission to protect against unauthorized activities, such as an unintended software installation? |
User account control (UAC) |
|
You need to create a user account on a Windows system that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only minimum rights necessary on the computer. Which group should this user be a part of? |
users |
|
You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers. Which group should this user be a member of? |
Administrators |
|
You recently installed a Windows 10 system. During the installation process, you elected to sign into the system using a local user account. After using the system for a time, you decide to begin using an online Microsoft account to authenticate to the system instead. Click the option you would use in the settings app to do this. |
Accounts |
|
You have a laptop running Windows 10. User Account Control (UAC) has been disabled. How would you re-enable UAC on the laptop? |
In the control panel, select user accounts, then user accounts In the control panel, select system and security, then security and maintenance |
|
You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown. What should you do? |
Disable secure desktop |
|
You want to configure User account control so that when a UAC prompt is shown, the desktop is not dimmed, allowing you to continue working without responding to the prompt immediately. What should you do? |
Edit settings in the Local Security Policy |
|
You manage a computer that runs Windows 7. You want to create a new user account and allow the user to create and save files, install applications, and change the system time. What group membership should you assign for the new user? |
Administrators |
|
A user calls to report a problem. She is trying to install an application on her new Windows 10 system, but cannot. Her user account is a member of the Users group on the system. What do you suspect is causing the installation issue? |
Her group membership does not allow her to install new software. |
|
Which port does Telnet use? |
23 |
|
Which of the following network services or protocols uses TCP/IP port 22? |
SSH |
|
Which of the following can be used to create a secure connection to a remote server? |
SSH |
|
You proved desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can’t understand what he is doing that might be causing the problem. |
Establish a Remote Assistance connection and watch what the user is doing. |
|
Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control to the users’s desktop to perform configuration tasks? |
Remote Assistance |
|
You proved desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding you directions and is becoming frustrated. What should you do? |
Establish a Remote Desktop connection and update the driver. |
|
You need to enable Remote Desktop on a user’s Windows 10 system so that you can manage it over the network from you office. |
System and Security |
|
A user works primarily in you organization’s production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production are to remotely access her desktop system using a network connection. |
Administrators Remote Desktop Users |
|
Which port must be opened in the firewall of a Windows system in order Remote Desktop connections to be established with it? |
3389 |
|
You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 10. Your organization relies on a particular application, which worked correctly in earlier versions of Windows, but now does not run in Windows 10. You have checked the application vendor’s website, but there is no update available. What should you try next to run the application? |
Run the application in compatibility mode. Create a virtual machine that runs an older version of Windows. Run the application within the virtual machine. |
|
You have an application that you would like to run every Monday a 3 p.m. on your Windows workstation. Which tool would you use to configure the application to run automatically? |
Task Scheduler |
|
Don is an accountant in the Finance department. For the last several months he has been testing an online accounting program. After speaking with his manager, don received permission to download a streamlined version of the software which requires a local installation. after downloading, Don tried to install the application, but the operating system will not allow it. Out of frustration, he called the Help Desk. The Help Desk personnel came to Don’s machine and installed the application without issue. Which of the following is the most likely reason Don could not install the application? |
Insufficient permissions |
|
You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 7. Your organization relies on a particular application, which worked correctly in earlier versions of Windows, but now does not run in Windows 7. You have checked the application vendor’s website, but there is no update available. What should you try next to run the application? |
Create a virtual computer that runs Windows XP. Run the virtual computer each time the application runs. Run the application in compatibility mode. |
|
Which Windows tool lets you perform automatic backups at regular times (such as on specific days at specific times)? |
Task Scheduler |
Share This
Flashcard
