Technology in Action – Chapter 5

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The two major types of system software programs are utility programs and the _______.

a) application software
b) charms
c) operating system
d) user interface

operating system

The _______ of the operating system enables users to communicate with the computer system.

a) network adapter card
b) modem
c) window
d) user interface

user interface

OS X is the operating system developed by _______.

a) Apple
b) Microsoft
c) Linux
d) Google


All of the following are examples of network operating systems EXCEPT _______.

b) Windows 8
c) OS X
d) Linux


UNIX was developed by Ken Thompson and Dennis Richie, who worked at _______.

a) IBM
b) Microsoft
c) AT&T’s Bell Labs
d) Xerox

AT&T’s Bell Labs

Most supercomputers use the _______ operating system.

a) Windows
b) iOS
d) Linux


Which of the following operating systems are used on most tablets?

a) Blackberry and Windows
b) Android and iOS
c) Windows and iOS
d) Windows and Android

Android and iOS

Most smartphones use operating systems developed by _______.

a) Apple and Microsoft
b) Microsoft and Google
c) Symbian and Apple
d) Google and Apple

Google and Apple

Which operating system is used by most desktop and laptop computers?

b) Windows
c) Linux
d) OS X


Windows 8 uses a(n) _______ account for easy access and storage of online files.

a) Chrome
b) OneDrive
c) eye OS
d) iCloud


The latest version of the Mac OS X is _______.

a) Mountain Lion
b) Tiger
c) Snow Leopard
d) Mavericks


Which of the following is NOT a user interface?

a) menu-driven
b) graphical user interface (GUI)
c) command-driven
d) application programming interface (API)

application programming interface

Using hard disk space to temporarily store data or instructions from RAM is referred to as _______.

a) virtual memory
b) interrupting
c) compressing
d) spooling

virtual memory

Each device attached to your computer comes with a special program called a(n) _______ that enables the device and operating system to communicate with each other.

a) device configurator
b) device driver
c) translator
d) interpreter

device driver

Which of the following is the first step in the boot process?

a) The BIOS is activated by turning on the computer.
b) Configuration and customization settings are checked.
c) the OS is loaded into the RAM.
d) The BIOS checks that all devices are in place.

The BIOS is activated by turning on the computer.

The basic input/output system (BIOS) is stored on a ______ chip.

a) RAM
c) ROM
d) CPU


All of the following are terms related to part of the boot process EXCEPT _______.

a) RAM
b) USB
d) ROM


Error in computer software are called _______.

a) bugs
b) spiders
c) beetles
d) worms


C: denotes a _______ directory that is at the top of the filing structure of a computer.

a) top-level
b) root
c) upper-level
d) cluster


When using Windows 8 File Explorer, which view provides the most information at a glance?

a) Details
b) List
c) Tiles
d) Content


All of the following can be used in an OS X file name EXCEPT _______
a) :
b) #
c) $
d) %


The location of a file is specified by its _______.

a) file extension
b) file path
c) drive identifier
d) file type

file path

C:\Windows\System32\drivers\etc\protocol is an example of a file _______.

a) path
b) list
c) type
d) extension


Which of the following is the name of a Microsoft Excel file?

a) inventory.wpd
b) inventory.accdb
c) inventory.xlsx
d) inventory.pdf


Deleted files on a Mac computer are moved to the _______.

a) Trash
b) Recycle Bin
c) Wastepaper Basket
d) Garbage Can


Which of the following Windows utility programs arranges pieces of files on your hard drive to allow for faster access?

a) Task Manager
b) Disk Defragmenter
c) Disk Cleanup
d) Error-checking

Disk Defragmenter

Which of the following is NOT a Windows utility program?

a) System Restore
b) Desktop
c) Disk Cleanup
d) Disk Defragmeter


Which utility removes redundancies in a file to reduce the file size?

a) Error-checking
b) Disk Cleanup
c) Disk Defragmenter
d) File Compression

File Compression

You can use the Windows _______ to check on a non-responsive program.

a) Backup utility
b) Error-checking
c) Task Manager
d) System Restore

Task Manager

Mac OS X includes a backup utility called _______.

a) Carbonite
b) Time Capsules
c) System Restore
d) Time Machine

Time Machine

Every computer has an operating system.

True or False?


Gaming consoles, such as Xbox 360 and iPods, do not need an operating system.

True or False?


Windows 8 has a new interface that is optimized for touch-screen devices.

True or False?


A personal computer can only have one operating system installed on it.

True or False?


About 90% of desktop and laptop computers run some version of Windows.

True or False?


Android is an open source operating system for personal computers and as a network OS.

True or False?


When your computer runs out of RAM, the operating system borrow space from the CPU

True or False?


Installing a device driver can sometimes cause system instability.

True or False?


CMOS is a special kind of memory that uses a great deal of power.

True or False?


"Preemptive multitasking" is the term used when the operating system processes higher-priority tasks before lower-priority tasks.

True or False?


Windows 7’s File Explorer has been replaced by Windows 8’s Windows Explorer.

True or False?


You can use System Restore to restore your system’s settings back to a specific date when everything was working properly.

True or False?


File names in Windows are case-sensitive.

True or False?


The High Contrast accessibility feature enables you to select a colour scheme setting in which you control the contrast between text and background.

True or False?


You can return to the Start screen in Windows 8 by pressing the Windows key on your computer keyboard.

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