first step to the marketing research process |
Define the problem |
second step to the marketing research process |
conducting preliminary research from both internal and external source |
third step to the market research process |
form a hypothesis |
fourth step to the marketing research process |
creating a research design and decide upon primary or secondary data or both |
fifth step to the marketing research process |
collect data |
sixth step to the marketing research process |
be able to interpret the data and make a decision |
social class |
not determined by a single factor but determined by a combination of characteristics that include occupation, education, wealth and other important variables. |
Culture |
is the complex of learned values and behaviors that are shared by society and designed to increase probability of that society survival. |
Hypothesis |
tentative explanation |
Mainstream cultural values |
important because they reflect the values of society and is easier to sell product or service with consistency and established values. |
Marketing research |
beneficial to the organization when aiding the decision markets with pertinent facts, analyzing those fact and struggling possibilities course of action. |
Reference Group |
Made up of people that have direct or indirect influence over our behavior and attitudes. |
Syncratic |
Decisions made by the family unit and would include vacations, auto and houses. |
Autonomic |
decisions made individually and independently and would include toothpaste, deodorant and type of drinks. |
Husband Dominant |
Decisions that include life insurance, TVs, Car batteries and tires. |
Wife Dominant |
Decisions include family specifics |
Market segmentation |
involves breaking the entire market into smaller homogenous groups that will respond in similar fashion to offering and promotion. |
homogenous |
groups that are similar as far as same sex, education, income, family status, same cultural groups and social groups |
Need |
is perceived imbalance between a persons actual and desired states. |
Vals 2 |
psychographic segmentation of a population that divides that population into that have similar psychological characteristics, values and lifestyles. |
the importance of vals 2 |
helps determine the need and want of specific groups and how best to promote to each of these groups. Also informs the marketing department which of the p’s are most important per group. |
Market |
consist of a group of people with sufficient purchasing power, authority to make buying decisions and willingness to buy. |
perception |
the meaning that we place upon incoming stimulus. Our perception is based on two factors. |
Stimulus factor |
size, color, feel, weight, shape |
Individual factors |
based largely on our previous experience with this type of offering. |
Subliminal Perception |
the subconscious receipt of the perception factor mentioned above |
steps to the marketing research process
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