SSD1, MOD, MODULE 3

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Which of the following is a qualification that all recruiters must have?

high moral character

what do the letters in the acronym ‘DOWNTIME’ refer to in Lean methodology?

defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, extra processing

collecting material, isolating key points, and selecting visual aids occurs at which stage of the briefing process?

consulting

Which of the following includes steps followed during the ‘construct a briefing’ stage?

Collect material, select visual aids, arrange key points, establish wording

When delivering a briefing, ‘volume and rate’ are classified under which area of consideration?

NOT Verbal Consideration/costant communication positive expression

Motivation theory identifies which three needs as having special relevance for management?

NOT Power, achievement, and ambition/power, constructive critisim, and high goals

The ‘possession of control, authority, or influence over others’ is the definition for which term?

Power

During which stage in team formation does ‘agreement and consensus’ begin forming within the team?

NOT norming stage forming stage

Which rehearsal is used to determine how a subordinate leader intends to accomplish the mission?

back brief

Which of the following are rehearsal techniques?

Terrain-model rehearsal NOT full dress, combat, and terrain model Map, digital, and combat

While rehearsing, a well placed observer can compromise the entire operation. Which site placement criterion considers this concern?

security

which property would be classified as durable?

building

what type of responsibility obliges a soldier to exercise reasonable and prudent actions to properly care for and provide proper custody and safekeeping for property in storage awaiting issue?

custodial responsibility

what are the levels of conflict?

intrapersonal, interpersonal, intragroup

which is the main goal of a six sigma implementation?

What is the main goal of a six sigma implementation?

continuous improvement

Which term is defined as an item or feature for which a customer is willing to pay?

Value

Which of the following is a benefit of the Six Sigma process?

it creates additional new revenue? It enables service level agreement (SLA) obligations

Which tool is most commonly used in the standard improvement model DMAIC (Define, Measure, Analyze, Improve, Control) Define phase?

NOT time value analysis prioritization matrix kano model

How is Six Sigma defined?

Six Sigma is a management technique, process, and discipline.

conducting joint operations generally involves how many broad principles

12

The support Army forces response to disaster or a damaging attack on the homeland, is governed by policies issued by which of the following?

The Federal government

Providing forces for maritime search and rescue, icebreaking, and servicing of maritime aids to navigation is a specific wartime function of which military service?

The Coast Guard

Which of the following is a military courtesy?

NOT Never criticize the Army or a leader in public. do not jump the chain of command. Never appear in uniform while under the influence of alcohol.

Of the basic tenets listed for the Strength Management Program of the National Guard Recruiting mission, which if the following is designed to reduce first term soldier losses?

NOT Retention and extension of quality Soldiers expansion management

The Strength Management Program of the National Guard Recruiting and Retention mission includes how many basic tenets?

basic tenets

National Guard Recruiting and Retention NCO (RRNCO) duties include which of the following?

Pre-qualify referrals, prospects, leads and/or current members to determine their eligibility for enlistment, reenlistment, or extension. (sometimes something else. the college

Which of the following groups is eligible to receive casualty assistance?

NOT All honorably discharged Soldiers/former national guard personnel Former National Guard personnel Active NRA members

What is included in Phase I of casualty assistance?

initial contact and meeting, contacting the servicing legal assistance office, follow up visits

you must determine who you are briefing and what is expected of you as the briefer. in which step of the briefing process does this activity occur?

analyze

which of the following is an effective use of nonverbal communication?

Knowing the material, natural facial expressions, and facing the audience

what are the three types of motives?

external motivation, social pressure, and self motivation

what are the five types of power?

legitimate, reward, coercive, expert, referent

Which rehearsal produces the most detailed understanding of the mission?

Full dress rehearsal

Which conflict management method requires all parties in a conflict situation to recognize the legitimate abilities and expertise of each other in the process of resolution?

Integration or collaboration

during which phase of DMAIC (define, measure, analyze, improve, control) will you identity the root cause(s) of the problem?

NOT improve

what principle of joint operations purpose is to concentrate the effects of combat power at the most advantageous place and time to produce decisive results?

economy of force

what is the final step when constructing a briefing?

rehearse with a knowledgeable person NOT Provide data to substantiate validity.

what are the stages of team formation?

forming, storming, norming, and performing

what are the five types of rehearsals?

confirmation brief, back brief, combined arms rehearsal, support rehearsal, and battle drill

how is the lean six sigma DMAIC process defined?

define, measure, analyze, improve, control

which value may be defined as, ‘the willingness to stand up for what one believes to be right’ even if that stand is unpopular or contrary to conventional wisdom?

Moral Courage

during peacetime, responsibility for maintaining the United States Coast Guard in a state of readiness belongs to which of the following?

department of transportation

Which of the following is a military custom?

do not jump the chain of comand

what is included in phase II of casualty assistance

funeral or memorial service

Which term is used to describe ‘aiming too high’ for a particular goal?

Not motivation, self driven

The ‘power to command or influence thought, opinion or behavior’ is the definition for which term?

Authority

During which stage in team formation is there a high dependence on the leader for guidance and direction?

forming stage

What is the most important criterion in rehearsal site selection?

The site facilitates the selected rehearsal type.

Which property classification would include tools?

Expendible

Which type of responsibility relates to a formal assignment of property responsibility to Soldiers within the supply chain that have the property within their custody but NOT necessarily for their use?

NOT custodial responsibility

What are the methods for managing conflict?

Denial, suppression, conflict resolution, acceptance, and integration

Which of the following is a liability of the Six Sigma process?

It may require a culture change within the organization.

Which principle of joint operations purpose is to concentrate the effects of combat power at the most advantageous place and time to produce decisive results?

NOT offensive

Which of the following is a fact encountered by the recruiter when trying to fulfill Army recruitment objectives?

The Army must compete against the other Armed Services in the recruiting business.

Which of the following is NOT a rehearsal site selection criterion?

weather

During which phase of DMAIC (define, measure, analyze, improve, control) is the sole purpose to demonstrate, with fact and data, that your solutions solve the problem?

improve

Regular Army forces maintain law and order in support of civil authorities when directed by which of the following?

NOT DOD

Of the basic tenets listed for the Strength Management Program of the National Guard Recruiting mission, which of the following is designed to reduce first term Soldier losses?

attrition management

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