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Which of the following is a qualification that all recruiters must have? |
high moral character |
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what do the letters in the acronym ‘DOWNTIME’ refer to in Lean methodology? |
defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, extra processing |
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collecting material, isolating key points, and selecting visual aids occurs at which stage of the briefing process? |
consulting |
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Which of the following includes steps followed during the ‘construct a briefing’ stage? |
Collect material, select visual aids, arrange key points, establish wording |
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When delivering a briefing, ‘volume and rate’ are classified under which area of consideration? |
NOT Verbal Consideration/costant communication positive expression |
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Motivation theory identifies which three needs as having special relevance for management? |
NOT Power, achievement, and ambition/power, constructive critisim, and high goals |
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The ‘possession of control, authority, or influence over others’ is the definition for which term? |
Power |
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During which stage in team formation does ‘agreement and consensus’ begin forming within the team? |
NOT norming stage forming stage |
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Which rehearsal is used to determine how a subordinate leader intends to accomplish the mission? |
back brief |
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Which of the following are rehearsal techniques? |
Terrain-model rehearsal NOT full dress, combat, and terrain model Map, digital, and combat |
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While rehearsing, a well placed observer can compromise the entire operation. Which site placement criterion considers this concern? |
security |
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which property would be classified as durable? |
building |
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what type of responsibility obliges a soldier to exercise reasonable and prudent actions to properly care for and provide proper custody and safekeeping for property in storage awaiting issue? |
custodial responsibility |
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what are the levels of conflict? |
intrapersonal, interpersonal, intragroup |
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which is the main goal of a six sigma implementation? What is the main goal of a six sigma implementation? |
continuous improvement |
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Which term is defined as an item or feature for which a customer is willing to pay? |
Value |
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Which of the following is a benefit of the Six Sigma process? |
it creates additional new revenue? It enables service level agreement (SLA) obligations |
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Which tool is most commonly used in the standard improvement model DMAIC (Define, Measure, Analyze, Improve, Control) Define phase? |
NOT time value analysis prioritization matrix kano model |
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How is Six Sigma defined? |
Six Sigma is a management technique, process, and discipline. |
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conducting joint operations generally involves how many broad principles |
12 |
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The support Army forces response to disaster or a damaging attack on the homeland, is governed by policies issued by which of the following? |
The Federal government |
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Providing forces for maritime search and rescue, icebreaking, and servicing of maritime aids to navigation is a specific wartime function of which military service? |
The Coast Guard |
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Which of the following is a military courtesy? |
NOT Never criticize the Army or a leader in public. do not jump the chain of command. Never appear in uniform while under the influence of alcohol. |
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Of the basic tenets listed for the Strength Management Program of the National Guard Recruiting mission, which if the following is designed to reduce first term soldier losses? |
NOT Retention and extension of quality Soldiers expansion management |
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The Strength Management Program of the National Guard Recruiting and Retention mission includes how many basic tenets? |
basic tenets |
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National Guard Recruiting and Retention NCO (RRNCO) duties include which of the following? |
Pre-qualify referrals, prospects, leads and/or current members to determine their eligibility for enlistment, reenlistment, or extension. (sometimes something else. the college |
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Which of the following groups is eligible to receive casualty assistance? |
NOT All honorably discharged Soldiers/former national guard personnel Former National Guard personnel Active NRA members |
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What is included in Phase I of casualty assistance? |
initial contact and meeting, contacting the servicing legal assistance office, follow up visits |
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you must determine who you are briefing and what is expected of you as the briefer. in which step of the briefing process does this activity occur? |
analyze |
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which of the following is an effective use of nonverbal communication? |
Knowing the material, natural facial expressions, and facing the audience |
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what are the three types of motives? |
external motivation, social pressure, and self motivation |
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what are the five types of power? |
legitimate, reward, coercive, expert, referent |
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Which rehearsal produces the most detailed understanding of the mission? |
Full dress rehearsal |
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Which conflict management method requires all parties in a conflict situation to recognize the legitimate abilities and expertise of each other in the process of resolution? |
Integration or collaboration |
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during which phase of DMAIC (define, measure, analyze, improve, control) will you identity the root cause(s) of the problem? |
NOT improve |
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what principle of joint operations purpose is to concentrate the effects of combat power at the most advantageous place and time to produce decisive results? |
economy of force |
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what is the final step when constructing a briefing? |
rehearse with a knowledgeable person NOT Provide data to substantiate validity. |
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what are the stages of team formation? |
forming, storming, norming, and performing |
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what are the five types of rehearsals? |
confirmation brief, back brief, combined arms rehearsal, support rehearsal, and battle drill |
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how is the lean six sigma DMAIC process defined? |
define, measure, analyze, improve, control |
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which value may be defined as, ‘the willingness to stand up for what one believes to be right’ even if that stand is unpopular or contrary to conventional wisdom? |
Moral Courage |
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during peacetime, responsibility for maintaining the United States Coast Guard in a state of readiness belongs to which of the following? |
department of transportation |
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Which of the following is a military custom? |
do not jump the chain of comand |
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what is included in phase II of casualty assistance |
funeral or memorial service |
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Which term is used to describe ‘aiming too high’ for a particular goal? |
Not motivation, self driven |
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The ‘power to command or influence thought, opinion or behavior’ is the definition for which term? |
Authority |
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During which stage in team formation is there a high dependence on the leader for guidance and direction? |
forming stage |
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What is the most important criterion in rehearsal site selection? |
The site facilitates the selected rehearsal type. |
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Which property classification would include tools? |
Expendible |
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Which type of responsibility relates to a formal assignment of property responsibility to Soldiers within the supply chain that have the property within their custody but NOT necessarily for their use? |
NOT custodial responsibility |
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What are the methods for managing conflict? |
Denial, suppression, conflict resolution, acceptance, and integration |
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Which of the following is a liability of the Six Sigma process? |
It may require a culture change within the organization. |
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Which principle of joint operations purpose is to concentrate the effects of combat power at the most advantageous place and time to produce decisive results? |
NOT offensive |
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Which of the following is a fact encountered by the recruiter when trying to fulfill Army recruitment objectives? |
The Army must compete against the other Armed Services in the recruiting business. |
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Which of the following is NOT a rehearsal site selection criterion? |
weather |
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During which phase of DMAIC (define, measure, analyze, improve, control) is the sole purpose to demonstrate, with fact and data, that your solutions solve the problem? |
improve |
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Regular Army forces maintain law and order in support of civil authorities when directed by which of the following? |
NOT DOD |
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Of the basic tenets listed for the Strength Management Program of the National Guard Recruiting mission, which of the following is designed to reduce first term Soldier losses? |
attrition management |
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