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Which of the following is a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Which of the following is true of projects?

They have a unique purpose.

The role of a _____ is to provide direction and funding for a project.

project sponsor

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which of the following constraints is Galaxy currently facing?

Resources

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

the Robinson family

Project _____ management involves defining and managing all the work required to complete the project successfully.

scope

Project _____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

quality

Which of the following project management knowledge areas primarily involve generating, collecting, disseminating, and storing project information?

Project communications management

Project procurement management mainly involves:

buying goods and services for a project from outside the performing organization.

Which of the following project management knowledge areas is an overarching function that affects and is affected by the different knowledge areas?

Project integration management

An important tool for project scope management is _____.

a work breakdown structure

Which of the following tools are most likely to be used in project time management?

Gantt charts

Fast tracking is an example of a tool used in _____ management.

time

In which of the following areas of management is payback analysis most likely to be used?

Cost

A _____ is a tool used in quality management.

checklist

Team building exercises and motivation techniques are tools used in _____ management.

human resource

Which of the following tools can best help in efficient communication management?

Kick-off meetings

A _____ is a tool used in risk management.

probability matrice

Which of the following statements is true of project management?

It does not guarantee successes for all projects.

Which of the following is true of program managers?

They provide leadership and direction for project managers heading the projects within a program.

Which of the following is a difference between project management and portfolio
management?

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

A difference between strategic and tactical goals is that:

strategic goals are long-term in nature whereas tactical goals are short-term.

Which of the following questions reflect the strategic goals of project portfolio management?

Are we investing in the right areas?

Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

Project environment knowledge

Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

Human relations skills

Which of the following best defines the role of leaders?

They inspire people to reach goals.

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

A critical path:

determines the earliest completion date of a project.

A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

Project Management Office

Which of the following provides certification as a Project Management Professional?

PMI

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

Ethics

Which of the following is true of low-end tools of the project management software?

They provide basic project management features.

Which of the following types of tools is usually recommended for small projects and single users?

Low-end

Enterprise project management softwares are also known as _____ tools of project management software.

high-end

Which of the following is a difference between low-end and midrange tools of the project management software?

Midrange tools are designed to handle larger projects than low-end tools.

A project's sponsor is also known as a(n) _____.

primary customer

In project management, the three limitations of scope, time, and cost are referred to as the _____.

triple constraint

Projects must operate in a broad organizational environment, and project managers need to consider projects within the greater organizational context. _____ describes this holistic view of carrying out projects within the context of the organization.

Systems thinking

_____ refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs.

Systems analysis

The symbolic perspective of an organization:

focuses on the meanings of the culture, language, traditions, and image of the organization.

The _____ perspective of an organization focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management.

structural frame

The _____ frame of an organization focuses on providing harmony between the needs of the organization and the needs of people.

human resources

The _____ perspective on organizations assumes that organizations are coalitions composed of varied individuals and interest groups.

political frame

Grey's Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey's have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company's dedication to quality. The meaning conveyed to the clients' through the salespeople's clothing is part of the _____ frame of the organization.

symbolic

In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines.Rizatti Corp can be said to have a _____ organizational structure.

functional

In a _____organizational structure, program managers, rather than functional managers or vice presidents, report to the CEO. Their staffs have a variety of skills needed to complete all required tasks within their programs.

project

In a _____ organizational structure, personnel often report to both a functional manager and one or more project managers.

matrix

Project managers have the most authority in a pure _____ organizational structure.

project

Project managers have the least amount of authority in a pure _____ organizational structure.

functional

Which of the following is true of a matrix organizational structure?

In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.

____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.

Organizational culture

The _____ characteristic of organizational culture describes the degree to which management's decisions take into account the effect of outcomes on people within the organization.

people focus

_____ refers to the degree to employees identify with the organization as a whole, rather than with their types of job or profession.

Member identity

_____refers to the degree to which departments within an organization are encouraged to coordinate with each other.

Unit integration

In organizational culture, people focus refers to _____.

the degree to which management 's decisions take into account the effect of outcomes on employees within the organization

In organizational culture, means-end orientation refers to _____.

the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results

_____ refers to the degree to which the organization monitors and responds to changes in the external environment.

Open-systems focus

organizational culture, control refers to _____.

the degree to which rules, policies, and direct supervision are used to oversee employee behavior

A(n) _____ refers to a product or service, such as a technical report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.

deliverable

_____ are an example of external stakeholders for an organization.

Competitors

Which of the following is true of the project life cycle?

In the early phases of a project life cycle, resource needs are usually lowest.

The first two traditional project phases (concept and development) focus on planning, and are often referred to as _____.

project feasibility

A preliminary or rough cost estimate is developed in the _____ phase of the project life cycle, and an overview of the work involved is created.

concept

In the development phase of the project life cycle:

the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS.

n the _____ phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders.

implementation

The _____ model of a systems development life cycle assumes that requirements will remain stable after they are defined.

waterfall life cycle

The _____ model of a systems development life cycle provides for progressive development of operational software, with each release providing added capabilities.

incremental build life cycle

In the _____ model, developers use a model to generate functional requirements and physical design specifications simultaneously.

prototyping life cycle

The _____ model uses an approach in which developers work with an evolving prototype, using tools such as computer-aided software engineering, joint requirements planning, and joint application design to facilitate rapid prototyping and code generation.

RAD life cycle

Which of the following best describes a kill point in the project life cycle?

A review of the status of a project at each phase of development to determine if it should be continued, redirected, or terminated

Which of the following is a disadvantage of virtual teams as compared to traditional teams?

Reduced opportunities for informal transfer of information

Which of the following is true of virtual teams?

It is important to select team members carefully.

Which of the following is true of the agile approach to software development?

In the agile method, requirements and solutions evolve through collaboration.

A(n) _____ is an overall model for thinking about things as sets of interacting components working within an environment to fulfill some purpose.

systems philosophy

_____ are sets of interacting components working within an environment to fulfill some purpose.

Systems

_____ addresses the business, technological, and organizational issues associated with creating, maintaining, and making a change to a system.

Systems management

The three spheres of systems management are business, organization, and _____.

technology

____ refers to the degree to which rules, policies, and direct supervision are used to oversee employee behavior.

Control

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Which of the following is a difference between projects and operations?

Projects are temporary endeavors whereas an organization’s operations are ongoing in nature.

Which of the following is true of projects?

They have a unique purpose.

The role of a _____ is to provide direction and funding for a project.

project sponsor

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which of the following constraints is Galaxy currently facing?

Resources

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

the Robinson family

Project _____ management involves defining and managing all the work required to complete the project successfully.

scope

Project _____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

quality

Which of the following project management knowledge areas primarily involve generating, collecting, disseminating, and storing project information?

Project communications management

Project procurement management mainly involves:

buying goods and services for a project from outside the performing organization.

Which of the following project management knowledge areas is an overarching function that affects and is affected by the different knowledge areas?

Project integration management

An important tool for project scope management is _____.

a work breakdown structure

Which of the following tools are most likely to be used in project time management?

Gantt charts

Fast tracking is an example of a tool used in _____ management.

time

In which of the following areas of management is payback analysis most likely to be used?

Cost

A _____ is a tool used in quality management.

checklist

Team building exercises and motivation techniques are tools used in _____ management.

human resource

Which of the following tools can best help in efficient communication management?

Kick-off meetings

A _____ is a tool used in risk management.

probability matrice

Which of the following statements is true of project management?

It does not guarantee successes for all projects.

Which of the following is true of program managers?

They provide leadership and direction for project managers heading the projects within a program.

Which of the following is a difference between project management and portfolio
management?

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

A difference between strategic and tactical goals is that:

strategic goals are long-term in nature whereas tactical goals are short-term.

Which of the following questions reflect the strategic goals of project portfolio management?

Are we investing in the right areas?

Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

Project environment knowledge

Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

Human relations skills

Which of the following best defines the role of leaders?

They inspire people to reach goals.

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

A critical path:

determines the earliest completion date of a project.

A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

Project Management Office

Which of the following provides certification as a Project Management Professional?

PMI

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

Ethics

Which of the following is true of low-end tools of the project management software?

They provide basic project management features.

Which of the following types of tools is usually recommended for small projects and single users?

Low-end

Enterprise project management softwares are also known as _____ tools of project management software.

high-end

Which of the following is a difference between low-end and midrange tools of the project management software?

Midrange tools are designed to handle larger projects than low-end tools.

A project’s sponsor is also known as a(n) _____.

primary customer

In project management, the three limitations of scope, time, and cost are referred to as the _____.

triple constraint

Projects must operate in a broad organizational environment, and project managers need to consider projects within the greater organizational context. _____ describes this holistic view of carrying out projects within the context of the organization.

Systems thinking

_____ refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs.

Systems analysis

The symbolic perspective of an organization:

focuses on the meanings of the culture, language, traditions, and image of the organization.

The _____ perspective of an organization focuses on different groups’ roles and responsibilities in order to meet the goals and policies set by top management.

structural frame

The _____ frame of an organization focuses on providing harmony between the needs of the organization and the needs of people.

human resources

The _____ perspective on organizations assumes that organizations are coalitions composed of varied individuals and interest groups.

political frame

Grey’s Infotech sells customized hardware and software solutions for businesses. The salespeople for Grey’s have a strict dress code when meeting clients. They are required to wear dark business suits, in order to convey the company’s dedication to quality. The meaning conveyed to the clients’ through the salespeople’s clothing is part of the _____ frame of the organization.

symbolic

In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines.Rizatti Corp can be said to have a _____ organizational structure.

functional

In a _____organizational structure, program managers, rather than functional managers or vice presidents, report to the CEO. Their staffs have a variety of skills needed to complete all required tasks within their programs.

project

In a _____ organizational structure, personnel often report to both a functional manager and one or more project managers.

matrix

Project managers have the most authority in a pure _____ organizational structure.

project

Project managers have the least amount of authority in a pure _____ organizational structure.

functional

Which of the following is true of a matrix organizational structure?

In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.

____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.

Organizational culture

The _____ characteristic of organizational culture describes the degree to which management’s decisions take into account the effect of outcomes on people within the organization.

people focus

_____ refers to the degree to employees identify with the organization as a whole, rather than with their types of job or profession.

Member identity

_____refers to the degree to which departments within an organization are encouraged to coordinate with each other.

Unit integration

In organizational culture, people focus refers to _____.

the degree to which management ‘s decisions take into account the effect of outcomes on employees within the organization

In organizational culture, means-end orientation refers to _____.

the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results

_____ refers to the degree to which the organization monitors and responds to changes in the external environment.

Open-systems focus

organizational culture, control refers to _____.

the degree to which rules, policies, and direct supervision are used to oversee employee behavior

A(n) _____ refers to a product or service, such as a technical report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project.

deliverable

_____ are an example of external stakeholders for an organization.

Competitors

Which of the following is true of the project life cycle?

In the early phases of a project life cycle, resource needs are usually lowest.

The first two traditional project phases (concept and development) focus on planning, and are often referred to as _____.

project feasibility

A preliminary or rough cost estimate is developed in the _____ phase of the project life cycle, and an overview of the work involved is created.

concept

In the development phase of the project life cycle:

the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS.

n the _____ phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders.

implementation

The _____ model of a systems development life cycle assumes that requirements will remain stable after they are defined.

waterfall life cycle

The _____ model of a systems development life cycle provides for progressive development of operational software, with each release providing added capabilities.

incremental build life cycle

In the _____ model, developers use a model to generate functional requirements and physical design specifications simultaneously.

prototyping life cycle

The _____ model uses an approach in which developers work with an evolving prototype, using tools such as computer-aided software engineering, joint requirements planning, and joint application design to facilitate rapid prototyping and code generation.

RAD life cycle

Which of the following best describes a kill point in the project life cycle?

A review of the status of a project at each phase of development to determine if it should be continued, redirected, or terminated

Which of the following is a disadvantage of virtual teams as compared to traditional teams?

Reduced opportunities for informal transfer of information

Which of the following is true of virtual teams?

It is important to select team members carefully.

Which of the following is true of the agile approach to software development?

In the agile method, requirements and solutions evolve through collaboration.

A(n) _____ is an overall model for thinking about things as sets of interacting components working within an environment to fulfill some purpose.

systems philosophy

_____ are sets of interacting components working within an environment to fulfill some purpose.

Systems

_____ addresses the business, technological, and organizational issues associated with creating, maintaining, and making a change to a system.

Systems management

The three spheres of systems management are business, organization, and _____.

technology

____ refers to the degree to which rules, policies, and direct supervision are used to oversee employee behavior.

Control

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