_____ involves working with stakeholders to create the document that formally authorizes a project. |
Developing the project charter |
_____ involves coordinating all planning efforts to create a consistent, coherent document. |
Developing the project management plan |
The outputs of the _____ process include change request status updates, project management plan updates, and project document updates. |
monitoring and controlling |
The first step in the planning process is _____. |
to tie the information technology strategic plan to the organization's overall strategic plan |
The _____ stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology. |
business area analysis |
In the _____ stage of selecting information technology projects, organizations define project scope, benefits, and constraints. |
project planning |
In the _____ stage of selecting information technology projects, organizations select information technology projects. |
resource allocation |
_____ are new requirements imposed by management, government, or some external influence. |
Directives |
_____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time. |
Net present value |
Benefits minus costs is known as the _____. |
cash flow |
The first step in determining the NPV is to _____. |
determine the estimated costs and benefits for the life of the project and the products it produces |
Which of the following is true of return on investment or ROI? |
It is always a percentage. |
The _____ is the minimum acceptable rate of return on an investment. |
required rate of return |
Payback occurs when: |
the net cumulative benefits equal the net cumulative costs. |
A project's internal rate of return can be determined by finding what discount rate results in an NPV of _____ for the project. |
zero |
In a weighted scoring model, the sum of the weights of all the criteria must total _____ percent. |
100 |
A _____ is a document that recognizes the existence of a project and provides direction on the project's objectives and management. |
project charter |
The business case includes information on _____. |
the project objective, high-level requirements, and time and cost goals |
Which of the following are organizational process assets? |
Management systems |
A _____ is a document used to coordinate all project planning documents and help guide a project's execution and control.. |
project management plan |
The _____ section of the project plan should describe the major project functions and activities and identify those individuals who are in charge of them. |
project responsibilities |
The _____ section of the project management plan describes how to monitor project progress and handle changes. |
project controls |
The project schedule information section of the project management plan includes ____. |
an elaborate timetable |
The _____ section of the project management plan describes specific methodologies a project might use and explains how to document information. |
technical processes |
The majority of time on a project is usually spent on _____, as is most of the project's budget. |
execution |
_____ should result in improvements in project performance. |
Corrective actions |
Which of the following is a proactive process undertaken to reduce the probability of negative consequences associated with project risks? |
Preventive actions |
An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of _____. |
a corrective action |
A(n) _____ is a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes. |
change control system |
_____ involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete. |
Configuration management |