IT Chapters 1,3,5

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You are looking at a high-density (three-row) female DB-15 connector on the computer as shown in the figure below. What device uses this connector?

VGA/SVGA monitor

You are looking at a female TRS connector on the computer. What device uses this connector.

Speaker

You are providing telephone support for a user who is swapping out an old CRT SVGA monitor with a new LCD SVGA monitor. He’s not sure which connector on the back of the PC is used for the monitor. How would you describe the connector that he should look for?

D-Shaped with 15 pins

Consider the external connectors for a typical PC system shown in the image below.

a. PS/2 b. USB c. S/PDIF optical d. HDMI e. VGA f. DVI g. USB h. IEEE 1394 i. RJ-45 j. USB k. Analog Audio

You are helping a customer over the phone who needs to connect a monitor that uses a digital interface. Which port should you instruct her to look for on the back of her PC?

DVI

A D-shaped, 25-pin female port on the back of a computer is?

Parallel port

Consider the cable connectors for a typical PC system shown in the image below.

a. DB-9 serial b. DB-25 parallel c. DB-15 Joystick d. High Density DB-15 e. DVI Video f. PS/2 g. RJ-11 h. RJ-45 i. USB

You are the desktop admin for a small company. You recently installed Windows 7 on a PC system. After installation, you notice that the Flip 3D feature is not working. You need to enable this feature. What should you do?

Install a video card that supports AeroInstall a video card that supports Aero

Which component of Windows 7 prompts the user for credentials or permission to minimize the dangers of unintended software installations?

User Account Control (UAC)

Which of the following items are likely to be displayed in the Notification Area of a computer running the Windows OS?

1.Volume Control 2.The current time

Your computer currently runs Windows XP Professional. You notice that a friend is using a different version of Windows. In addition to the running programs being shown along the bottom of the screen, you watch her launch several programs using icons from this same location. You want to configure your computer so you can also launch programs from icons along the bottom of the screen. What should you do?

Upgrade your computer to Windows 7. Pin programs to the Taskbar

You are used to using a computer running windows xp professional. You want to upgrade to the latest operating system, but want to use the classic style for the start menu. You want to upgrade to the latest version possible. What should you do?

Upgrade to windows Vista; customize the start menu setting.

The side bar feature is a feature of what windows verisions

Windows Vista

Which windows tools would you use to brows file system on a drive?

1. Windows Explorer 2. Computer

Which windows versions contain Gadgets, 3d flip, peek and Snap?

Windows 7

Which Windows component can be used to display information such as weather forecasts, time, and news headlines on the desktop?

Gadget

Which of the following windows versions uses user account control? To protect the computer from unauthorized changes?

Windows vista and Window 7

Which of the following form factor does not have expansion card slots on the motherboard but rather uses a riser card for expansion cards?

NXL

You want to build a new desktop computer that is portable that you can easily take it to your friends’ houses for gaming parties. Which of the following form factors would you likely select?

micro-atx

what is the major difference between BTX and ATX standard?

1. Processor Slot rotated 45 degree 2. Improved thermal management

Which of the following actions is not recommended for keeping your computer cool?

Remove unused expansion card slot cover

You decided to upgrade your PC to use a faster processor. To do this, you ordered a new motherboard over the Internet that supports the processor you want to use. However, when it arrives, you discover that the motherboard uses the mini-ATX form factor. Your existing PC’s case uses the ATX form factor. What should you do?

Use the mini-ATX motherboard in the ATX case.

You need to replace the power supply in your home desktop computer. As you choose the replacement power supply, which of the following specifications are the most likely to affect your choice?

1. Output Wattage 2. Processor Connector 3. Form Factor

You have a desktop computer that you want to upgrade. You add several internal components and external components. You realize that you need to ensure that your power supply can support all of the new devices. What should you do?

Upgrade to a new power supply that provides more watts

You have a laptop with a dual core processor with the following characteristics:
1024 MB L2 cache
125 watts
45nm process size
You want to upgrade the processor to one that uses less power. Which of the following characteristics would most likely identify a processor that uses less power?

90 watt

Which of the following statements are true regarding power supply wattage?

1.A "watt" describes how much work or how much power can be supplied to various devices. 2.The wattage requirement for each individual circuit uses this formula: W= V x A

You have a motherboard that requires a 24-pin connector from a power supply. What type of power supply could you use with this motherboard?

1. A power supply with 24-pin only 2. A power supply with 20-pin and 4-pin connectors

Which of the following components converts AC to DC?

power supply

What does ATX power supply do?

converts AC to DC

Which kind of power connector is used on PATA (IDE) internal hard disk drives and optical drives?

molex

You are building a new computer from both new and used parts. The video card is a PCIe video card that requires an 8-pin power connector. However, your power supply doesn’t have an 8-pin PCIe power connector. Which solution would be least expensive option for you system?

Use an adapter cable to connect two 4-pin Molex connectors to the 8-pin PCIe connector.

To test a power supply, you use a multimeter to measure the voltage on a Molex hard disk drive connector, You note that the yellow wire in the connector provides 10 volts DC. What should you do?

Replace the power supply. It is failing.

Select the voltages provided by an ATX power supply.

1. 12 2. 5 3. 3.3

To test a power supply, you want to use a multimeter to measure the voltage on a Molex hard disk drive connector. To do this, you need to turn the power on. Which pins on the 24-pin motherboard connector coming from the power supply can be shunted to turn the power on? (select two)

1. Pins 16 and 17 2. Pins 15 and 16

You have a power supply configured to receive 110 volts AC. How can you configure the power supply to receive 220 volts AC?

Move the power switch on the power supply to the different voltages.

You have a desktop PC that you have been using for 3 years in the United States. You are going on a study-abroad program for one semester and want to take your computer with you. After some research, you find out that the country where you will be staying uses different voltage than what is used in the United States. What should you do so that the computer can be compatible with the electrical power in Europe?

Move the switch on the power supply to a different voltage.

You are trying to troubleshoot a power supply issue with a voltmeter. Which of the following options are common voltages produced by a desktop power supply? (select two)

1. +/-5v 2. +/-12v

Consider the internal connectors for a typical PC motherboard shown in the image below.

a. PCI b. PCIe x16 c. PCIe x1 d. Case fan power e. CPU Power f. CPU g. Memory h. Power supply i. SATA j. Front Panel k. USB l. IEEE 1394

What is the function of the chipset on the motherboard?

Facilitate communication between the processor, memory components, and peripheral devices.

You decided to upgrade your PC to use a faster processor. To do this, you ordered a new motherboard over the internet that supports the processor you want to use. However, when it arrives, you discover that the motherboard uses the ATX form factor. Your existing PC’s case uses the BTX form factor. What options do you have in this situation?

1. Purchase an ATX form factor case 2. Return the motherboard and replace it with a BTX form factor motherboard.

Which of the following connectors are part of the system case and connect to header pins on the motherboard?

1. Power switch 2. Hard disk LED light

Which of the following is an advantage to purchasing a computer with video and audio integrated into the motherboard?

Lower overall system cost

For a special project, you have been asked to recommend the lowest profile desktop computers available. You are attempting to put together the specifications for the machines. Which of the following types of cards are attached to the motherboard to allow expansion cards to plug into them instead of the motherboard?

Riser

Which of the following motherboard power connector typically connect directly to the motherboard?

1. 24-pin motherboard power 2. 4-pin CPU power

Which of the following components is necessary to save system setting when you power off the computer?

CMOS battery

Which expansion bus is best for high-speed, high-resolution, three-dimensional graphics?

PCIe

Which of the following objects is installed between the system case and the motherboard back panel I/O ports (such as sound, video, and USB ports)?

Faceplate

You are in the process of installing a motherboard in a system case. Which of the following objects would you place between the motherboard and the system case?

Standoffs

You have just replaced the motherboard in your computer. Now you computer will not start. You press the power button on the system case, but nothing happens; there are no sounds or lights. What should you do?

Connect the power button to the motherboard

Lately your computer is spontaneously shutting down after only a few minutes of use. What is the most likely cause?

Overheated CPU

You have a computer with a dual core 64-bit processor that uses x86-x64 instruction set. You want to install the 32-bit version of Windows Vista on the computer. What should you do?

Install the operating system normally

You would like to upgrade the processor in your system to a 64-bit processor. Which of the components will you most likely need to upgrade as well to take full advantage of the new processor?

Operating System

All other things equal, which of the following processor sizes will consume the least amount of power/

32 nm

You have an existing computer that you’ve been using for years. You decide to upgrade the processor. You check the motherboard documentation and purchase the fastest processor that is supported by the motherboard. When you started the computer, it beeps regularly but nothing is shown on the screen and it doesn’t start. What should you do first?

Flash the BIOS

Which of the following is a characteristic of multi-processor system?

Multiple processor sockets on the motherboard

Which feature on Intel chips allow a single processor to run two threads in parallel, instead of processing single threads linearly?

Hyper-threading

Which of the following processor features is used to dynamically reduce the power consumption based on current operating conditions?

Throttling

What is the biggest advantage of 64-bit processors over 32-bit processor?

The ability to use over 4 GB of memory

You have an AMD processor and an Intel processor, both of which have the same speed rating and both of which is the same front-side bus rate. Which of the following statements is true about the relative performance of both processor?

Performance will depend on other factors such as cache and other feature.

You have a computer system with a Pentium IV processor that operate a 2 GHz. You would like to upgrade to a faster processor, but you don’t want to replace the motherboard. Which of the following should you do first?

Read the motherboard documentation to identify which processors are supported.

Which of the following terms refers to increasing the clock speed of a component in an effort to increase performance?

Overclocking

Your computer has a single core processor installed. The motherboard supports processor with up to four cores. You want to upgrade your computer to a dual-core system. Which f the following will be part of your configuration.

Replace the existing processor.

What is the purpose of cache memory?

Allows a processor to access data more quickly

You test adding a second CPU. You remove the terminating resistor from the second CPU slot, insert the CPU and perform your testing. Upon conclusion of the test you remove the second CPU and find that your system no longer boots up properly? How can you correct this situation?

Replace the terminating resistor in the slot that was occupied by the second CPU

Which of the following refers to placing two processors on a single processor chip or die?

Multi-core

You have just finished upgrading the CPU in your desktop system. After running the system for about 15 minutes, the system locks up and automatically restarts. What should you do first to troubleshoot the problem.

1. Check the CPU fan power 2. Make sure there is thermal paste between the heat sink and the CPU

What are two major disadvantages to overclocking the CPU?

1. Voided Warranty 2. Increased heat output

What is true of processor cache?

1. L1 is typically unique to a processor core 2. L3 is shared between all cores

Which of the following statements are true?

1. 64-bit processors use the x86-64 instruction set (also referred to a x64) 2. 32-bit processors use only the IA-32 instructions set (also referred to a x86)

What is ZIF socket?

A special socket for inserting and securing a processor.

You want to add a second processor to your dual-processor system. Which of the following should you do?

Match the speed of the new processor with the speed of the existing processor

Which of the following objects should have thermal paste applied?

1. CPU 2. Heat sink

Where should the thermal paste go when installing a processor?

Between the heat sink and CPU

Consider the memory module shown in the image below.

a. DDR DIMM b. DDR-3 DIMM c. SDRAM DIMM d. DDR-2 DIMM e. RDRAM RIMM f. 144-pin SODIMM g. 200-pin SODIMM

You have installed a new computer with a dual core 64-bit processor, 6 GB of memory, and a PCIe video card with 512 MB of memory. After installing the operating system, you see less than 4 GB of memory available in Windows. What should you do?

Install a 64-bit version of the operating system

Your motherboard has sockets for 184-pin DIMM RAM. Which type of RAM should you install?

DDR-SDRAM

A customer needs to use several applications. Currently, the computer cannot keep all the necessary applications open at the same time. Which of the following components should you consider upgrading?

Memory

Which of the following is the most common method for removing RAM from a motherboard?

Move the tabs holding the RAM out of the way; pull straight up to remove the RAM

What is the name for routine that tests the motherboard, memory, disk controllers, video, keyboard and other system hardware?

POST

You have a computer with a Pentium IV CPU and two PC- 2400 DDR modules. The motherboard has room for two additional memory modules, and you;d like to install two PC-4000 modules. Which of the following statements is true?

All memory will operate at 300 MHz

You have an existing system that has a single DDR3 memory module installed. You would like to add more memory to the three remaining empty memory slots. What should you do to make sure you get the right memory for the system? (select two)

1. Purchase additional modules that are the same as what is currently installed 2. Check the motherboard documentation to find which modules are supported

Which of the following memory ratings identifies the fastest memory?

DDR3-1600

Which of the following requires that either all memory slots are populated with memory modules or with a continuity module?

Rambus

After installing two memory modules, you have power on the system to check for errors. You find that the BIOS program recognize only one of the memory modules. What should you do first?

Make sure that both modules are seated properly in their slots

You have a computer that has four DDR2 memory slots. Currently there are two 512 MB memory modules installed. You check the motherboard documentation and find that the system has a 4 GB memory limitation. You want to add as much memory as possible without replacing the existing modules. What is the maximum total amount of RAM that can be installed on this system?

3 GB

Which of the following terms are used to identify memory modules?

DIMM

Which memory rating identifies the fastest memory?

DDR3-2000

What is the approximate bus speed of DDR2 memory rated at PC2-5300?

333 MHz

You want to build a new system that supports 6 GB of memory. Which of the following will be the most important consideration when building the computer?

64-bit processor

Which of the following are true regarding a dual-channel memory bandwidth configuration? (select two)

1. Bandwidth is increased by 5-15% 2. The memory controller must support dual-channels

Assuming the same operating frequency, what are the advantages of DDR3 over DDR2?

1. DDR3 uses less power than DDR2 2. DDR3 doubles the data transfer rate of DDR2.

Which of the following will most likely contain SODIMM memory?

Notebook computers

Which RAM standards requires heat spreaders?

RAMBUS

A system board has four 32-bit RIMM slots. You have installed one RIMM. Which of the following are correct?

1. You can complete the installation by installing three more RIMMs 2. You can complete the installation by installing three continuity modules.

You want to upgrade all memory in your system with the fastest memory available. Which of the following should you choose?

Choose the type of memory that is supported by your motherboard.

ou are in the process of configuring a new computer. The motherboard has four memory slots and supports dual channel memory. You install two memory modules. When you boot the computer, the BIOS recognizes both modules, but the memory is not configured to run in dual channel mode. What should you do?

Move the modules to the correct motherboard slots.

Which of the following is an error detection technique that can detect errors with only one bit?

Parity

Which of the following is an error detection technique that can also correct the error?

ECC

Which of the following statements is true regarding single- and double-sided memory?

Single-sided memory uses half the number of memory modules as double-sided memory of the same capacity.

When do you need to upgrade the system BIOS?

Whenever a BIOS update provides functionality not currently supported that s required by the operating system or hardware.

Which of the following situation is most likely to require a system BIOS upgrade?

You are upgrading a processor

During the POST, you receive a message stating: Keyboard not present. Press F1 to continue. What are the most likely causes of this error message?

1. A stuck key on the keyboard 2. A poor keyboard connection

What is the role of the CMOS in a modern computer?

Saves information about system devices.

Which of the following components is an example of firmware?

BIOS

Which of the following stores important system information related to the starting of a computer?

CMOS memory

When you boot the computer, it hangs after asking you for the current time and date. What is most likely the problem?

The CMOS battery has failed

What should you do (if possible) before flashing the BIOS?

Connect the computer to a UPS

Which of the following could be detrimental while flashing the BIOS?

Loss of power

What should you do before flashing the BIOS?

Backup CMOS setting

Which of the following functions are not associated with a CNR?

Video

Which of the following functions are associated with a AMR riser card?

1. Audio 2. Modern

You have a computer with an onboard LAN adapter. The LAN adapter has failed and you are unable to connect the computer to the network. What should you do?

Add a network card using a PCI slot

Which of the following is inserted in a AMR slot to provide sound functions?

Daughterboard

Which expansion bus is best for high-speed , high-resolution, three dimensional graphics?

PCIe

Which of the following expansion buses are most commonly used for video cards in modern computer systems?

1. PCI Express 2. AGP

Which of the following expansion buss is most commonly used for devices such as sound cards, moderns, and network cards?

PCI

You have purchased new components to build a new computer. While assembling the computer, you notice that the motherboard face plate doesn’t have any parallel ports. You need these ports to support some devices that you need to use with the computer. You check the motherboard documentation and find that parallel ports are not included on the motherboard. Which of the following would be the cheapest solution?

Install a PCI card to provide the necessary ports.

You are in the process of building a new computer. You would like to configure your computer to use SLI to improve performance when playing your favorite game. Which of the following will be part of the configuration process?

1. Purchase a motherboard with two (or more) PCIe x16 slots 2. Connect a monitor to one DVI port.

You are installing a PCIe video card in a new computer. The video card has connectors for both monitors. The card has a fan, but the fan does not draw power from the PCIe bus to operate. Which of the following will be part of the installation?

Connect a 6 or 8-pin power connector to the video card

you are in the process of building a new computer. You would like to configure your computer to use Crossfire to improve performance when playing your favorite game. Which of the following will be part of the configuration process?

Purchase two identical video cards

You’ve just installed a new video card in a user’s Window workstation. However, when you power the system on, the screen is displayed in 16 colors at 640×480 resolution. Which of the following will resolve this problem?

Download an install the latest driver from the video card manufacturer’s web site.

You are linking multiple video cards together to increase performance. Which of the following statements are true?

1. In most cases both cards should be identical. 2. Scalable Link Interface (SLI) and CrossFire are two different methods for linking video cards.

You want to be able to watch live TV on your computer and record TV shows from over-the-air digital television stations. Your computer already has a video card, so you want to purchase an add-on card to provide the TV tuner input capabilities. Which of the following should be part of the configuration process?

1. Purchase a card that supports ATSC 2. Connect the TV input to the tuner card using coaxial cable and F-type connectors.

A customer has brought a computer in to be repaired. he has indicated that the sound board has stopped working as no audio is produced when music, video, or DVDs are played. What should you do first? (select two)

1. Verify that the volume isn’t muted 2. Verify that the speakers are plugged into the correct jack and are powered on

Which port should you use to connect a non-amplified microphone to a sound card?

Mic In

You have just installed a new IDE DVD drive in your computer to replace the one that stopped working. When you play a music CD, you cannot hear any sound coming from your computer speakers. When you try to play a file saved on the hard disk, everything works correctly. What should you do?

Connect the audio port on the DVD drive to the audio input on the sound card or motherboard

What is a DB-15 connector on a sound card typically used for?

1. MIDI port 2. Joystick

You want to purchase a motherboard that has built-in audio output. Which port would you likely find on the motherboard faceplate that indicates digital audio support?

S/PDIF

Your computer has a sound card installed in a PCI slot. The sound card has stopped working, so you decide to use the sound card on the motherboard until you can replace the PCI sound card. You remove the card from the PCI slot. When you reboot, you have no sound and the built-in sound card does not show in Device Manager. What should you do?

Edit the CMOs settings and enable the onboard sound.

Which of the following features is typically through TRS ports on a sound card?

1. Speaker out 2. Microphone in

What is the correct order for installing a processor for proper cooling?

CPU, thermal paste, heat sink, fan

You have just finished upgrading the CPU in your desktop system. After running the system fro about 15 minutes, the system locks up and automatically restarts. what should you do first to troubleshoot the problem?

1. Make sure there is thermal paste between the heat sink and the CPU 2. Check the CPU fan power

Of the following, which would most likely cause a random system lockup?

An overheated processor

You have a system that has been overheating. Which of the following actions will not keep the system cool?

Remove the computer case.

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

Hard disk

Which of the following is the most common disk interface used for optical drives on home and office computers?

SATA

Which of the following is an advantage of SATA of PATA?

Faster data transfer speeds

Which of the following is not an advantage of SSDs over HDDs?

Inexpensive

Which of the following Windows utilities would you use to realign the file structure on the disk to optimize performance?

defrag

What method does an SDHC card use for storing data?

Reprogrammable memory

What method does an MMC card use for storing data?

Reprogrammable memory

Which of the following are advantages of solid state storage compared to hard drives?

1. Lower power requirements 2. No moving parts

Which storage device types use magnetic film or aluminum platters for storing data?

1. Floppy disk 2. Hard disk

Which of the following are magnetic storage devices?

1. Floppy disk 2. Tape drive

Which of the following media type is not hot swappable?

DVD drive with an IDE interface

Which interface is primarily used for internal hard drives in modern desktop PC systems?

SATA

Which of the following is typically used for large data backup of servers?

DLT tape

What kind of power connector does a floppy drive use?

Mini-molex power connector

You’ve just installed a new floppy disk drive. After booting the computer, the drive stays lit. what is the most likely problem.

The ribbon cable is connected backwards.

You are installing a floppy drive. You want the floppy drive to be the A: drive. How do you do this?

Install the drive after the twist in the ribbon cable.

A user has called to complain that he can’t save a file to a floppy diskette in his floppy drive. What should you do first?

1. Verify that the diskette has been inserted and properly formatted 2. Make sure the write-protection tab on the diskettes isn’t set

How many PATA devices can be installed on a typical modern ATX motherboard?

2

You have a computer system with two IDE channels built into the motherboard. You add a PCI expansion card that provides an additional four IDE channels. What is the maximum number of IDE devices that can be attached to the system?

12

You have connected a single drive to the primary IDE interface and a single drive to the secondary IDE interface. How should the drives be configures?

Both drives should be set to Master or Single drive only

Two IDE devices share the same channel. One device is newer and faster than the other. Which device should you set to master?

Set the newer, faster device to master

Which ribbon cable is used by an ATA/133 hard drive

40-pin /80-wire

A computer has a hard disk drives installed on the primary IDE channel. You decide to move the second hard drive to the secondary IDE channel. The secondary IDE interface will have no other devices. What setting should you configure on the DVD drive?

Master or Single

You have just finished upgrading the power supply in your desktop computer. Now the hard disk will not work. What should you do first?

Make sure the power connectors on the hard disk are plugged in all of the way.

Which statement is true regarding IDE master and slave setting?

If two IDE devices share the same channel, one device must be set to master and the other must be set to slave.

which of the following tasks would you complete as part of a SATA installation?

Use the 15-pin power connector

You are installing the first SATA drive into a desktop computer system, but you do not have the drivers for the
motherboard’s integrated SATA controller. Which of the following tasks will be required in the configuration process?

Set the drive type in the BIOS to IDE.

A manager wants you to install a Serial ATA hard drive into his computer, but the motherboard does not have a Serial ATA connector. What should you do?

Install a Serial ATA host adapter in an expansion slot

You have a motherboard with 4 built-in SATA connectors. What is the maximum number of SATA devices you can connect to the motherboard using the integrated ports?

4

A SCSI hard disk drive has three jumpers that are used to set the SCSI ID. Shunts have been placed on the first and third jumpers. What SCSI ID has been assigned to this device?

5

You’ve just purchased an external SCSI hard drive for your desktop workstation. What should you do before you connect it to the system?

Set the drive’s SCSI ID

Which of the following types of SCSI termination uses voltage regulators in conjunction with resistors to terminate the SCSI bus?

Active termination

You’re configuring devices on a SCSI bus. You’ve installed a SCSI adapter in an expansion slot. You’ve connected an external SCI tape drive to the external port on the adapter. you’ve connected two hard SCSI hard disk drives (sd0 and sd1) to two of the middle connectors on the internal SCSI ribbon cable. The end connector on the internal SCSI ribbon cable is connected to a SCSI DVD drive. Where should termination be enabled on this bus? (select two)

1. on the DVD drive 2. On the external tape drive

Your desktop workstation system uses a SCSI bus to connect storage devices. The SCSI host adapter is assigned an ID of 7, the SCSI hard disk drive is assigned an ID of 5, the SCSI tape drive is assigned an ID of 3, and the SCSI DVD drive is assigned an ID of 0. Which device has the highest priority on the SCSI bus?

Host adapter

Which Blu-ray standard defines rewritable disks?

BD-RE

You have a CD-RW drive that advertises speeds of 32x/12x/48x. What is the read speed of the drive?

48x

What is the most important consideration when choosing a rewritable DVD drive?

Media compatibility

Which optical media has the greatest storage capacity>

Single-layer, single-sided Blu-ray disc

Which of the following are optical storage devices?

1. BD 2. CD 3. DVD

When you are trying to read a particular DVD-R disc, you receive an error message. Other disc works fine. Which of the following are the most likely problems?

1. Incorrect disc format 2. Dirty or scratched disc

You placed a new disc in an optical drive then double-clicke dthe drive in the operating system’s file browser interface. An error message appears stating that the drive is not accessible. What should you do?

Wait. Then try again.

What is the purpose of a small cable that connects an IDE optical drive to a sound card?

sends CD audio from the optical drive to the sound card

You have just finished installing a new hard disk in your computer. Now the DVD drive won’t work. What should you do first?

Make sure the DVD drive cables are connected.

You’re formatting a newly-installed hard disk with Disk Management and are at the point where you need to select the type of file system to be used. Which of the following scenarios would require selecting the FAT32 file system?

You need the disk to be backwards-compatible with older versions of Windows.

You have a computer where a removable disk drive has been formatted with NTFS. You wan the drive to use FAT32 to be compatible with more operating systems. The drive is currently configures using drive letter D:. What should you do?

Back up the data on the D: drive. Reformat the D: drive using FAT32. Restore the data.

How can you reformat a drive from FAT32 to NTFS without losing the existing data?

Use the convert command at a command prompt.

You have a hard disk that had a single primary partition and had been assigned D: s the drive letter. Which tool would you use to configure the drive to use the FAT32 file system?

format

You have physically installed a new hard disk drive in your computer, configured the disk in the BIOS using the CMOS setup program, and partitioned the disk. You try to aces the hard disk drive in Windows Explorer, but get an error message. Which utility will you most likely use to solve the problem?

format

You want to combine storage space from two different hard disks into a single logical storage unit on your Windows computer. What should you use?

Use dynamic disks and a spanned volume

Where is Disk Management located within Windows?

computer management

Which partition type identifies the partition as one that holds the boot loader program used to start the operating system?

Active

You remove a hard disk from a Windows 7 system and put it in another system that is running Windows 98. You are unable to read the disk. What is most likely the problem?

Windows 98 does not support NTFS.

You have an extra disk on your system that has three primary partitions and an extended partition with two logical drives. You want to convert the partitions to simple volume, preferably without losing any data. What should you do?

Upgrade the disk to a dynamic disk

You have a computer running Windows 7. You need to format a 64 GB flash drive as a single volume. You want the drive to support quick removal, and minimize memory and processor use when reading and writing to the drive. Which file system should you choose?

FAT64

If you want to boot from a hard drive, what must it have?

Active partition

Which disk types does Windows support?

1. Basic 2. Dynamic

Which of the following is true about primary partition?

The active partition must be a primary partition.

Which tool would you use to create and delete partitions on hard drives?

Disk Management

Which of the following is a characteristic of extended partitions?

They are subdivided into logical drives

What is required to control access to the file system using file and folder permissions on a Windows-based computer?

NTFS-formatted partitions

Which of the following is an advantage of the exFAT file system over NTFS?

Lower memory and processor resource use

Under what conditions should you choose eFAT over FAT32 or NTFS?

1. When creating volume over 32 GB in size 2. When formatting removable flash devices

You have a computer running Windows 7 Home Premium and need to access the contents of a flash drive. The flash drive has been formatted with the exFAT file system. You want to read the flash drive on your computer as quickly as possible with the last amount of effort. What should you do?

do nothing. Windows 7 can natively access exFAT file systems

You have added two new hard disks to a Windows computer. The disks are configured as basic disks. Which of the following could be configured on these disks?

1. Primary partitions 2. Extended partitions with logical drives

Your computer currently runs Windows 7 Enterprise edition. You want to create a RAID5 array using the newly-installed SATA disks. When you go to Disk Management, the option to create the RAID5 array is not available. what should you do?

Install an add-on RAID controller

which of the following drive configuration uses striping with out fault tolerance?

Raid 0

You have an existing computer running Windows 7 Enterprise. You want to configure a RAID1 array in the computer. You install two new SATA drives, then use the RAID controller integrated in the motherboard to define a RAID1 array using them. When you boot the computer, Windows does not show the logical RAID drive.

Install the drivers for the RAID controller.

You are configuring a new system and want to use RAID 0 array for the operating system using SATA disks and the RAID functionality built into the motherboard. Which of the following actions will you take as part of the configuration?

Load the RAID drivers during operating system installation

You have a computer with three hard disks. A RAID 0 volume uses space on Disk 1 and Disk 2. A RAID volume 1 uses space on Disk 2 and Disk 3. Disk 2 fails. Which of the following is true?

Data on the RAID 1 volume is accessible; data on the RAID 0 volume is not.

You have been asked to implement a RAID 5 solution for an engineer’s desktop workstation. What is the minimum number of hard disks that can be used to configure RAID 5?

3

What is an advantage of RAID 5 over RAID 1?

RAID 5 improves performance over RAID 1

Which RAID configuration level provides increased performance using only two disks?

RAID 0

You have a computer with a single hard disk configured as a basic disk with a single partition formatted with FAT32. The computer runs Windows XP professional. The disk has run out of space. You need to add space to the disk. You install a new hard drive and start Disk Management. What is a required task to add space to the existing volume?

On the new hard disk, create a new partition without a drive letter.

Your computer has a single hard disk with a single volume used by the C:\ drive. You have previously upgraded the disk to dynamic disk. The disk has run out of disk space. You need to add more space to the C:\ volume. You add a new hard disk to the computer. What should you do to add space to the C:\ drive?

Create a mount point using space on the second disk

You have a Windows XP system with a single hard disk configured as a basic disk with a single partition formatted with FAT32. The disk is running out of free space and you need to add additional space to it. You install a new hard drive and start Disk Management. Which of the following are required tasks to add space to the existing volume?

1. Run the convert command 2. Create an empty folder on the C:\ drive

Which of the following utilities checks the disk for bad clusters?

chkdsk

What is the effect on your system when you run Disk Defragmenter?

Speeds up disk I/O performance

Which of the following utilities would you use to correct cross-linked clusters within the file system on a Windows workstation?

chkdsk

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