Introduction to Communication Grades Exam #3

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Unique combinations of rituals, religion, thought patterns, and behaviors are known as

culture.

When you organize your experiences by type, which type of resume are you using?

functional

Which statement below is not an example of ethnocentrism?

American workers get higher pay for less work than most people in the world.

____________ is where you assume that all members group are alike.

Stereotyping

Your cover letter should have which four main sections?

attention, interest, desire, action

The ways in which groups of people both maintain structure and order through their symbolic interactions refers to

organizational communication.

The army is what type of organization?

political

Acme company has a mission statement that is open to interpretation. Many stakeholders identify with it. Their mission statement is

ambiguous.

Because of technology (e.g., cell phones and the Internet), the world has become

a global village.

EEO legislation states that interview questions must be related to

bona fide occupational qualifications.

What is code sensitivity?

using words and nonverbal communication that are easy for the interpreter to understand

Which of the following is not true of a collectivist culture?

high levels of divorce

Informal communication consists of all of the following except

downward communication.

A conflict management style that involves negotiation is also known as

compromise

If someone in a marginalized group tries to fit in with the dominant group, he or she is striving for what goal of co-cultural communication.

assimilation

All of these are examples of implicit-rule cultures except

Western Europe

In which type of culture would it be more likely for extended family members to live with nuclear family members?

collectivistic

Which of the following is the best example of an explicit-rule culture?

United States

Which of the following is not a general interviewing strategy?

Be prepared to discuss salary at your interview.

During an interview for a waitress job, Mr. Mitchell (the interviewer) asks Kelly (the interviewee) if she is married or has any children. This is a violation of

bona fide occupational qualifications.

Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment?

quid pro quo

Which of the following is not a strategy for improving intercultural communication?

Adopt an ethnocentric perspective.

According to the textbook, conditions in the workplace that are sexually offensive or intimidating are known as

hostile.

Which of the following countries would most likely use M-time?

Germany

Formal communication consists of all the following except

the grapevine.

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