Chapter Two – IT Found.

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When handling motherboards, cards, or drives, which statement is NOT accurate?

you should not hold expansion cards by the edges

Which of the following statements regarding working inside a laptop computer is true?

When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.

What type of connector is not typically found on the front panel header?

SATA controller

Immediately after you unplug the computer from the power outlet, you’re safe to begin working inside the case.


In what order should you install components into the case after disassembling a computer?

power supply, drives, motherboard, cards

When disassembling a computer, it’s okay to stack circuit boards on top of each other as long as you follow ESD protection rules.


Which statement is true regarding the installation of the motherboard and connecting power?

a 4-pin power cord supplies supplemental power to the processor

A system will always require what power connector?

P1 power connector

Which statement is NOT a good practice when working inside a computer case?

be sure to hold expansion cards by the edge connectors

When removing screws while working on a laptop, what should be done with the screws?

They should be stored or labeled

Where should you clip your ESD strap when opening a computer case?

computer case

What should be done after reassembling a laptop, but before installing the battery or AC adapter?

Gently shake the laptop to ensure nothing is loose inside of the case

Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?

1 year

If a ground strap is unavailable, what should be done to dissipate any ESD before working on a laptop?

Touch a non-painted metallic surface on the laptop

If the PC-Doctor software is installed on a computer’s hard drive, what two different ways can the program be started?

Start menu shortcut & Press function key during startup sequence

What two laptop manufacturers provide their service manuals online free of charge?

Lenovo & Dell

A system always needs the 4-pin auxiliary power connector, and sometimes needs the P1 connector as well.


What does a small triangle embedded on a connector signify?

the wire nearest the triangle is pin 1

What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?


Some boards designed to support multiple PCIe video cards will have additional power connectors on the board to power wattage-hungry cards.


What diagnostic software is used by several manufacturers, and can run tests on keyboards, video, speakers, touchpad, optical drives, wireless LANs, motherboard, processor, ports, hard drive, and memory?


Sometimes a board may have an extra PCIe power connector. This connector comes in what two different pin numbers?

6pin & 8pin

What is the second step in opening the case of a working computer?

power down the system and unplug it

What do you call a connector on a motherboard that consists of pins that stick up from the board?


When is it okay to touch the inside of a computer that is turned on?

When using a multimeter to measure voltage output

What two devices in a computer should be considered "black boxes", and should never be opened, due to risks involving charged capacitors?

monitor & power supply

Match each item with a statement below.

1)controls power to the motherboard, must be connected to power the PC up.

2)a connector on a motherboard that consists of pins that stick up from the board

3)positive / negative LED that controls the power light and indicates the power is on

4)controls the drive activity light on the front panel that lights up when any SATA or IDE device is in use

5)keeps the motherboard from touching the case

6)switch used to reboot a computer

7)you clip it to the side of the computer case to dissipate any charge between you and the computer

8)a type of connector that must be lifted up in order to be disconnected

9)a document from the manufacturer that describes how to disassemble a device

10)a connector on the motherboard that allows the insertion of a card

1)Power SW 2)front panel header 3)Power LED +/- 4)HDD LED 5)spacer 6)Reset SW 7)ESD strap 8)ZIF connector 9)service manual 10)expansion slot

What are two resources that may be useful in disassembling a laptop computer?

service manual & user manual

What is the very first step that should be taken when performing work with a computer?

You should backup any important data

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