Which port does Telnet use? |
23 |
Which of the following network services or protocols uses TCP/IP port 22? |
SSH |
Which of the following can be used to create a secure connection to a remote server? |
SSH |
You proved desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can’t understand what he is doing that might be causing the problem. |
Establish a Remote Assistance connection and watch what the user is doing. |
Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control to the users’s desktop to perform configuration tasks? |
Remote Assistance |
You proved desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding you directions and is becoming frustrated. What should you do? |
Establish a Remote Desktop connection and update the driver. |
You need to enable Remote Desktop on a user’s Windows 10 system so that you can manage it over the network from you office. |
System and Security |
A user works primarily in you organization’s production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production are to remotely access her desktop system using a network connection. Which groups on her desktop system could you make her user account a member of to enable this configuration? |
Administrators Remote Desktop Users |
Which port must be opened in the firewall of a Windows system in order Remote Desktop connections to be established with it? |
3389 |
Chapter 9.5 Remote Services
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