Chapter 9.15 Windows Boot Errors

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You need to boot a Windows 7 system into Safe Mode. Which key should you press during the system boot to access the Advanced Boot Options menu?

F8

You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?

Ntblog.txt

Marcus was attempting to tweak the way his Windows 10 workstation boots when he inadvertently corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system from the Windows installation disc and accesses the Recovery Environment.

What should he do next?

Select Troubleshoot > Advanced Options > Startup Repair

Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed recently on the computer. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV. You need to fix Rodney’s computer and prevent Rodney from using the TV until you can install an updated driver.

Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.

How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?

Use the Disable automatic restart after failure option on the Advanced Startup Options menu.

You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them.

Which command should you use?

sfc /verifyonly

You turn on your desktop computer. You can hear the fans start up, but the monitor remains blank. You wait a while, but it doesn’t appear that anything else is happening. The hard drive activity light doesn’t show activity, and you never hear the sound that plays when Windows loads.

Which of the following are the most likely cause of the problem?

Processor Video card Memory

You have a Windows system with two SATA hard drives, one used for the operating system and the other used for storing data. You have traced recent problems to a fault in the system motherboard. You replaced the motherboard and reconnected all the hardware. When you started the computer, the system showed the startup information screen, but then returned an error that an operating system could not be found.

What should you do?

Change the boot order in the UEFI configuration. Verify the operating system SATA drive is configured as teh boot drive in the UEFI configuration.

One day while trying to start your Windows 10 computer, the system displays the following error:

Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware.

Which of the following will most likely fix the problem?

Boot into the recovery environment and run the bootrec /rebuildbcd command.

You’re troubleshooting a computer running Windows 10. The operating system has halted and a blue screen has been displayed on the monitor with an error message.

What is the first step you should take in troubleshooting the issue?

Search for the error in Microsoft’s knowledgebase.

You are troubleshooting a Windows 10 system that won’t boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn’t load, and an error message is displayed on the screen, indicating the operating system couldn’t be found. You determine that the Master Boot Record (MBR) is corrupt.

To fix the issue, you do the following:
1. Boot the system from the Windows 10 installation DVD.
2. Access the Recovery Environment.
3. Open a Command window.

Enter the command you can run at the command prompt to address this issue.

bootrec /fixmbr

You are troubleshooting a Windows 7 system that won’t boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn’t load, and an error message is displayed on the screen, indicating that the BOOTMGR is missing. You determine that this is a symptom of a corrupt or missing boot sector.

To fix the issue, you do the following:
1. Boot the system from the Windows 7 installation DVD.
2. Access the Recovery Environment.
3. Open a Command window.

Enter the command you can run at the command prompt to address this issue.

bootrec /fixboot

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