Chapter 7 Homework-Quiz

Low-volume, high-variety production is best suited for which of the following process strategies?

process focus

What is the ability to respond with little penalty in time, cost, or customer value?

flexibility

What is a drawing of the movement of material, product or people?

flowchart

Which service strategy describes seperating services that may lend themselves to some type of automation?

automation

Which of the quadrants in the service process matrix has low labor intensity and low customization?

service factory

In many applications, human quality inspectors can be replaced effectively by

vision systems

Which of the following is NOT a production technology that enhances production and productivity?

service blueprinting

Which of the following is NOT an example of technology's impact on the financial services industry?

RFID

Which of the following statments is not true regarding process redesign?

Process redesign is also called process reinvention

Which of the following is an example of technology's impact on wholesale/retail trade industry?

bar-coded data

Which of the quadrants in the service process matric has high labor intensity and high customization?

professional service

What is an electronically guided and controlled cart used to move mateirals?

AGV

A fast food restaurant is an example of

low customization and low degree of labor

High-volume, low-variety production is best suited for which of the following process strategies?

product focus

What is a flowchart with time added on the horizontal axis?

process mapping

Which of the following statements is NOT true regarding production technologies?

Flexible manufacturing systems and computer integrated manufacturing are increasing the distinction between low-volume/high-variety and high-volume/low-variety production

What is the fundamental rethinking of business processes to bring about dramatic improvements in peformance?

process redesign

Which of the following statements is NOT true?

Adding flexibility to the production process can be a major competitive advantage. Building flexibility into a production process is usually inexpensive, but difficult

Chapter 7 Homework-Quiz - Subjecto.com

Chapter 7 Homework-Quiz

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Low-volume, high-variety production is best suited for which of the following process strategies?

process focus

What is the ability to respond with little penalty in time, cost, or customer value?

flexibility

What is a drawing of the movement of material, product or people?

flowchart

Which service strategy describes seperating services that may lend themselves to some type of automation?

automation

Which of the quadrants in the service process matrix has low labor intensity and low customization?

service factory

In many applications, human quality inspectors can be replaced effectively by

vision systems

Which of the following is NOT a production technology that enhances production and productivity?

service blueprinting

Which of the following is NOT an example of technology’s impact on the financial services industry?

RFID

Which of the following statments is not true regarding process redesign?

Process redesign is also called process reinvention

Which of the following is an example of technology’s impact on wholesale/retail trade industry?

bar-coded data

Which of the quadrants in the service process matric has high labor intensity and high customization?

professional service

What is an electronically guided and controlled cart used to move mateirals?

AGV

A fast food restaurant is an example of

low customization and low degree of labor

High-volume, low-variety production is best suited for which of the following process strategies?

product focus

What is a flowchart with time added on the horizontal axis?

process mapping

Which of the following statements is NOT true regarding production technologies?

Flexible manufacturing systems and computer integrated manufacturing are increasing the distinction between low-volume/high-variety and high-volume/low-variety production

What is the fundamental rethinking of business processes to bring about dramatic improvements in peformance?

process redesign

Which of the following statements is NOT true?

Adding flexibility to the production process can be a major competitive advantage. Building flexibility into a production process is usually inexpensive, but difficult

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