Chapter 7

What is a flowchart with time added on the horizontal​ axis?

process mapping

Which of the following is NOT a tool for process analysis and​ design?

- Pareto chart

Which one of the following products is most likely made in a job shop​ environment?

rolls of newsprint

Which of the following statements is NOT true regarding the process analysis​ tools?

time-function mapping extends value-stream mapping to include suppliers.

T/F:
The term focused processes refers to the quest for increased​ efficiency, whether in goods or​ services, that results from specialization.

TRUE

A job shop is an example of​ a(n):

- intermittent process

T/F:
The tool that calculates which process has the lowest cost at any specified production volume is a crossover chart.

TRUE

High fixed costs and low variable costs are typical of which​ approach?

product and mass customization

Three of the four types of processes​ are:

process​ focus, repetitive​ focus, and product focus. (missing mass customization)

​High-volume, low-variety production is best suited for which of the following process​ strategies?

Product focus

Which of the following industries is most likely to have a low equipment utilization?

Restaurants

​Low-volume, high-variety production is best suited for which of the following process​ strategies?

Process focus

A large quantity and large variety of products are produced in

-mass customization

Which of the following is an example of​ technology's impact on​ wholesale/retail trade​ industry?

-bar-coded data

A​ product-focused process is commonly used to​ produce:

​high-volume, low-variety products.

Which of the following is NOT an example of​ technology's impact on the financial services​ industry?

RFID

What is a drawing of the movement of​ material, product or​ people?

Process flowchart

T/F:
A​ firm's process strategy is its approach to transforming resources into goods and services.

TRUE

One of the similarities between process focus and​ mass-customization is:

the variety of outputs.

​Low-volume, high-variety production is best suited for which of the following process​ strategies?

Process focus

​High-volume, low-variety production is best suited for which of the following process​ strategies?

Product focus

A process focus is

a production facility organized around specific activities.

A large quantity and large variety of products are produced in

Mass customization

Which of the quadrants in the service process matrix has low labor intensity and low​ customization?

Service factory

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Chapter 7

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What is a flowchart with time added on the horizontal​ axis?

process mapping

Which of the following is NOT a tool for process analysis and​ design?

– Pareto chart

Which one of the following products is most likely made in a job shop​ environment?

rolls of newsprint

Which of the following statements is NOT true regarding the process analysis​ tools?

time-function mapping extends value-stream mapping to include suppliers.

T/F:
The term focused processes refers to the quest for increased​ efficiency, whether in goods or​ services, that results from specialization.

TRUE

A job shop is an example of​ a(n):

– intermittent process

T/F:
The tool that calculates which process has the lowest cost at any specified production volume is a crossover chart.

TRUE

High fixed costs and low variable costs are typical of which​ approach?

product and mass customization

Three of the four types of processes​ are:

process​ focus, repetitive​ focus, and product focus. (missing mass customization)

​High-volume, low-variety production is best suited for which of the following process​ strategies?

Product focus

Which of the following industries is most likely to have a low equipment utilization?

Restaurants

​Low-volume, high-variety production is best suited for which of the following process​ strategies?

Process focus

A large quantity and large variety of products are produced in

-mass customization

Which of the following is an example of​ technology’s impact on​ wholesale/retail trade​ industry?

-bar-coded data

A​ product-focused process is commonly used to​ produce:

​high-volume, low-variety products.

Which of the following is NOT an example of​ technology’s impact on the financial services​ industry?

RFID

What is a drawing of the movement of​ material, product or​ people?

Process flowchart

T/F:
A​ firm’s process strategy is its approach to transforming resources into goods and services.

TRUE

One of the similarities between process focus and​ mass-customization is:

the variety of outputs.

​Low-volume, high-variety production is best suited for which of the following process​ strategies?

Process focus

​High-volume, low-variety production is best suited for which of the following process​ strategies?

Product focus

A process focus is

a production facility organized around specific activities.

A large quantity and large variety of products are produced in

Mass customization

Which of the quadrants in the service process matrix has low labor intensity and low​ customization?

Service factory

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