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CPU coolers are typically made using what two different types of materials? |
answer = aluminum & copper |
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What is an auto-switching AC adapter? |
answer = an adapter that can use 110V or 220V AC power |
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One long and two short beeps when using an Award BIOS is an indication of what issue? |
answer = a video problem |
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When testing a laptop power connector, how close should the voltage measured be to the accepted voltage of the laptop? |
answer = +/- 5% |
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A missing standoff could create what potential problem? |
answer = a short on the motherboard |
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If the startup BIOS can’t find a device to use to load the operating system, what error message is likely to appear? |
answer = Fixed disk error |
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What component of a motherboard is not considered to be a field replaceable unit? |
answer = chipset |
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If you suspect your system is overheating, how can you determine the CPU temperature? |
answer = go into UEFI/BIOS setup and find the temperature monitors for the system |
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True or False: A Molex connector supplies +3.3V, +5V, and -12V voltages. |
answer = False |
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What should you do if the system continually reboots and you can’t read the error message produced on a blue screen? |
answer = press F8 as Windows starts up |
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True or False: If you need to recover data off a system that won’t boot, install the drive in a working system. |
answer = True |
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What is the most used rail on a power supply? |
answer = +12V |
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Which of the following is NOT a solution to an overheating problem? |
answer = remove the covers from empty expansion slots |
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Why might you disable quick booting features in BIOS when you are troubleshooting a problem? |
answer = to see a full POST report |
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What is a typical symptom of a CMOS battery failure? |
answer = time and date settings lost |
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If you see an error message that reads "Processor thermal trip error", what is the likely problem? |
answer = the processor has overheated |
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True or False: A clicking noise coming from a system could indicate that a hard drive is failing. |
answer = True |
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What does a single beep or no beep imply during the startup of a computer? |
answer = all POST tests passed |
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Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue? |
answer = keyboard controller problem |
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True or False: To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay. |
answer = False |
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What is an indication that an inadequate power supply is the source of an intermittent problem? |
answer = the power supply whines when you first turn on the system |
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What are the two highest heat producing components in a system? |
answer = processor and video card |
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Which of the following protects your computer from brownouts or sags? |
answer = UPS |
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A PCIe 6/8 pin connector for providing auxiliary power to PCIe cards utilizes what voltage? |
answer = +12v |
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What is a typical sign that a capacitor is bad or has failed? |
answer = The capacitors have a crusty corrosion at the base of the capacitor & The capacitors are discolored. |
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A Molex connector supplies +3.3V, +5V, and -12V voltages. |
answer = False |
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If you are trying move a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive, what must you have? |
answer = you must have an Administrator password before you can access the data on the drive |
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A cooler with heat pipes, which contain a small amount of liquid that becomes a vapor when heated, allowing heat to be drawn away from the CPU without the use of a fan is known by what two terms? |
answer = passive CPU cooler and fanless CPU cooler |
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What Intel socket recommends the use of a liquid cooling system? |
answer = LGA2011 |
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If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it. |
answer = False |
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indicates that the system is waiting for a response from a program or device |
answer = Windows pinwheel |
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Windows errors that are caused by problems with devices, device drivers, or a corrupted Windows installation |
answer = BSOD |
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a component made of metal that is designed to draw heat away from a processor into the fins |
answer = heat sink |
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a round air duct that helps direct air to the processor |
answer = CAG |
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a power supply with a second +12v rail |
answer = dual rail |
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a location where Windows keeps a copy of driver software |
answer =driver store |
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a device that provides battery power when the main power source goes out |
answer = UPS |
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a component that fits on the bottom of a laptop that can improve charge times and increase time between charges |
answer = sheet battery |
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the technology most commonly used by battery packs |
answer = lithium ion |
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a tool in Windows 8/7/Vista that tests memory |
answer = Memory Diagnostics |
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Depending on the manufacturer of the BIOS, what two different POST beep code sequences indicate a memory error? |
answer = continuous short beeps and continuous three short beeps and then a pause |
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If you need to recover data off a system that won’t boot, install the drive in a working system. |
answer = True |
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A clicking noise coming from a system could indicate that a hard drive is failing. |
answer = True |
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If the startup BIOS can’t find a device to use to load the operating system, what error message is likely to appear? |
answer = Fixed disk error |
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To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay. |
answer = False |
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