|
Which of these behaviors is characterized by the use of "we" language?
a. evaluation
b. description
c. problem-orientation
d. strategy
e. provisionalism
|
c
|
|
"Rankism" best relates to which of these behaviors?
a. evaluation
b. superiority
c. control
d. strategy
e. certainty
|
b
|
|
Which of these strategies has been used successfully to protest slavery, secure rights for women, reject war, oppose racial segregation, and accomplish other great social change in principled and pragmatic ways?
a. aggressiveness
b. nonviolence
c. neautrality
d. all of the above
e. none of the above
|
b
|
|
Cassie felt ignored because Jamie kept playing on his phone during their lunch together. This example best illustrates which type of disconfirming message?
a. impersonal
b. ambiguous
c. incongruous
d. irrelevant
e. impervious
|
e
|
|
Brianne angrily waited three minutes at the counter before the clerk finished his phone conversation and signaled awareness that Brianne was waiting. Brianne would’ve felt better if the clerk had at least _________ her while she was waiting.
a. recognized
b. acknowledged
c. endorsed
d. been assertive with
e. responded nondefensively
|
a
|
|
Intention statements can communicate:
a. where you stand on an issue
b. requests of others
c. descriptions of how you plan to act in the future
d. a, b, and c above
e. only interpretations of behavior
|
d
|
|
Which of the following is an accurate feeling statement?
a. "I feel like you’re angry with me."
b. "I feel like going home now."
c. "I feel angry when you laugh at me."
d. "I feel you ought to be more careful."
e. all of these answers are correct are feeling statements
|
c
|
|
All of the following are disconfirming messages except:
a. interrupting the other person
b. giving ambiguous responses
c. ignoring the other person
d. using a problem-oriented approach
e. responding with chiches
|
d
|
|
All of the following are behavioral descriptions except:
a. "I notice you’re frowning."
b. "I saw you walk out of the party."
c. "Your behavior tells me you’re angry."
d. "you’ve shouted the last three times we’ve discussed money."
e. "You haven’t said ‘I love you’ in over a week."
|
c
|
|
Which of the following is an interpretation?
a. "I got an A on my history paper."
b. "Sue only cares about herself."
c. "I sure appreciate your help."
d. "Would you tell me what you mean by that?"
e. all of these answers are correct are interpretations
|
b
|
|
A consequence statement can describe:
a. what happens to you, the speaker
b. what happens to the person you’re addressing or to others
c. why you’re bothered or pleased by another’s behavior
d. what happens without moralizing about it
e. all of these answers are correct
|
e
|
|
The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n):
a. escalatory conflict spiral
b. de-escalatory conflict spiral
c. cognitive dissonance reation
d. impervious dyad
e. pillow-talk incident
|
a
|
|
The text suggests that you may react nondefensively to criticism by:
a. asking for a "time-out"
b. guessing about the specifics of a critic’s remarks
c. criticizing yourself
d. giving the reasons for your behavior
e. telling the critic to stop
|
b
|
|
According to research findings about defensiveness, when one person in a dyad acts in a defensive maner
a. a counterattack is appropriate
b. the partner will be supportive
c. a defensive sprial usually results
d. perceptions are not realistic
e. self-disclosure usually takes place
|
c. a defensive sprial usually results
|
|
Evaluative language is also described as:
a. "me" language
b. "it" language
c. "you" language
d. "neutral" language
e. "supportive" language
|
c. "you" language
|
|
Gibb’s categories provide a usefull way for us to examine our
a. self-concept
b. patterns of self-disclosure
c. defensive and supportive behaviors
d. manipulative behaviors
e. perceptual differences
|
c. defensive and supportive behaviors
|
|
Your instructor tells you how poor your writing ability is and how wrong it is for you not to work harder on it. That instructor used the Gibb category of
a. description
b. evaluation
c. problem orientation
d. equality
e. provisionalism
|
b. evaluation
|
|
According to research findings about defensiveness, when one person in a dyad acts in a defensive manner
a. a counterattack is appropriate
b. the partner will be supportive
c. a defensive spiral usually results
d. perceptions are not realistic
e. self-disclosure usually takes place
|
c. a defensive spiral usually results
|
|
the elements of an assertive message are
a. feeling, interpretation, assertion, and consequence
b. behavior, interpretation, feeling, assertion, and intention
c. behavior, assertion, aggression, and interpretation
d. behavior, interpretation, feeling, consequence, and intention
e. assertion, aggression, negotiation, interpretation, and intention
|
d. behavior, interpretation, feeling, consequence, and intention
|
|
Another term which describes the Gibb defensive category of neutrality would be
a. understanding
b. aggressive perception
c. positive/negative balance
d. displaced loyalty
e. indifference
|
e. indifference
|
|
Evaluative language is also described as
a. "me" language
b. "it language
c. "you" language
d. "neutral" language
e. "supportive" language
|
c. "you" language
|
|
The term that describes the emotional tone of a personal relationship is
a. mood
b. tone.
c. climate
d. enviroment
e. foundation
|
c. climate
|
|
Defensiveness is the process of protecting your
a. interpretations
b. sense data
c. perceived self
d. presenting self
e. None of the above answers are correct
|
d. presenting self
|
|
Gibb’s categories provide a useful way for us to examine our
a. self-concept
b. patterns of self-disclosure
c. defensive and supportive behaviors
d. manipulative behaviors
e. perceptual differences
|
c. defensive and supportive behaviors
|
|
the communication climate in a relationship is determined by the
a. roles each person has in the relationship
b. similarities of the parties
c. degree to which each person feels valued
d. amount of self-disclosure that occurs
e. listening and perceptual skills that each individual brings to the relationship
|
c. degree to which each person feels valued
|
|
A confirming response may
a. criticize the other
b. agree with or acknowledge the other
c. reveal deception
d. recognize manipulation
e. control the other
|
d. recognize manipulation
|
|
People who act in accordance with Gibb’s category of equality communicate that
a. everyone is equal in ever way
b. while they may have greater talent in some areas, all have just as much worth as human beings.
c. all human beings are created with the capacity to be equal in all areas
d. All of these answers are correct
e. None of the above answers are correct
|
b. while they may have greater talent in some areas, all have just as much worth as human beings.
|
|
"I know that isn’t going to work under any circumstances" is an example of the Gibb defensive category of
a. evaluation
b. control
c. superiority
d. certainty
e. strategy
|
d. certainty
|
