Which of the following tasks would NOT typically represent an operations management activity at Hard Rock Cafe? |
C |
The creation of goods and services is referred to as: |
C |
Which of the following is NOT considered to be one of the three primary functions that all organizations perform? |
C |
A large percentage of the revenue of most firms is spent on which function? |
B |
Which of the following is NOT one of the four reasons that we study OM? |
D |
Which of these is NOT one of the 10 strategic OM decisions? |
C |
The service sector constitutes what percentage of employment in the United States? |
B |
The economic activities that typically produce an intangible product are referred to as |
C |
Which of the following is NOT a characteristic of services? |
D |
Which of the following organizations does NOT belong to the service sector? |
B |
The creation of goods and services is referred to |
B |
Which of the following activities at a commercial bank is NOT an operations activity? |
D |
Which of the following activities at an airline is NOT an operations activity? |
C |
A global network of organizations and activities that supply a firm with goods and services is referred to as |
B |
Which of these is NOT one of the basic functions of the management process? |
C |
Productivity increases when: |
D |
Which appears to provide the best opportunity for increases in productivity? |
C |
The capital investment each year in the United States usually |
B |
The ratio of all resources to the goods and services produced is referred as |
A |
Which of the following trends is NOT part of the exciting OM challenges currently facing operations managers? |
B |
Which of the following is NOT considered to be a |
C |
Chapter 1 Operations Management
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