ch4

How is project scope defined?

A. The length of your project and how much it will cost

B. The deliverables or outputs during the course of the project

C. The range of resources you have available and their capabilities

D. What you expect to deliver to your customer when the project is complete

E. The range of customer expectations

d

Jose is looking at a document that outlines the specific deliverables and subdeliverables required to complete the writing of a technical support manual. He is most likely viewing the

A. Responsibility matrix.

B. Organization breakdown structure.

C. Work breakdown structure.

D. Priority matrix.

E. Work package.

c

There are 5 steps involved when defining a project; which of the following is the first?

A. Establish project priorities

B. Define the project scope

C. Verify the budget available

D. Assign team members to work on the project

E. Determine the required completion date

b

Linda has just been assigned manager of a project to develop a new advertising campaign for an established product. Her first step should be to

A. Establish project priorities.

B. Define the project scope.

C. Verify the budget available.

D. Assign team members to work on the project.

E. Determine the required completion date.

b

Which of the following is NOT true regarding scope creep?

A. It is when the cost of the project is more than expected

B. It is the tendency for the project scope to expand over time

C. It most likely caused by a scope statement that is too broad

D. It can have both positive and negative impacts on a project

E. It can lead to added costs and possible project delays

a

An expected output over the life of a project would be classified as

A. A deliverable.

B. A product.

C. An end object.

D. An objective.

E. A target.

a

The first step of project scope definition is to

A. Analyze the strategic plan.

B. Analyze the current budget plan.

C. Meet with team members.

D. Select team members.

E. Define the overall objective to meet the customer’s needs.

e

In reviewing the project plan, Susan sees that the first prototype must be completed by October 12. This would be best classified as a

A. Project target.

B. Limit item.

C. Milestone.

D. Project objective.

E. Critical goal.

c

The ability of a 911 emergency system to identify the caller’s phone number and location is considered to be a

A. Technical requirement.

B. Milestone.

C. Project limit.

D. Project exclusion.

E. Project deliverable.

a

Which of the following is NOT one of the items that would appear on a project scope statement or checklist?

A. Deliverables

B. Technical requirements

C. Objectives

D. Work breakdown structure

E. Reviews with customer

d

"To construct a high-quality, custom home within five months at costs not to exceed $150,000" is best classified as

A. A deliverable.

B. A milestone.

C. An objective.

D. A limit.

E. An exclusion.

c

There are 5 steps involved when defining a project; which of the following is the second?

A. Analyze the strategic plan

B. Analyze the current budget plan

C. Establish project priorities

D. Select team members

E. Define the major objectives to meet the customer’s needs

c

One of the primary jobs of a project manager is to manage the trade-offs associated with the project. Which of the following is NOT one of the basic classifications of project priorities?

A. Profit

B. Cost

C. Time

D. Performance

E. All of these are basic classifications

a

After reviewing the project scope statement, the owner specifies that costs MUST stay within $400,000. This criterion is classified as

A. Constrained.

B. Enhanced.

C. Accepted.

D. Limited.

E. Fixed.

a

Scott has just been given a project that has a specific completion date. After a discussion with top management he finds that while the date is important the cost is more important and a slip in delivery would be acceptable if required to meet the cost targets. The completion date is best classified as

A. Constrained.

B. Reduced.

C. Accepted.

D. Limited.

E. Optional.

c

The _________ is used to assist in making project trade-offs among schedule, budget, and performance objectives.

A. Responsibility matrix

B. Work breakdown structure

C. Project priority matrix

D. Work package

E. Criterion matrix

c

The lowest element in the hierarchical breakdown of the WBS is

A. A deliverable.

B. A work package.

C. A cost account.

D. A lowest subdeliverable.

E. An object.

b

The highest element in the hierarchical breakdown of the WBS is

A. A work package.

B. Subdeliverables.

C. A cost account.

D. Major deliverables.

E. The project.

e

All of the following are ways the WBS helps in managing projects EXCEPT

A. With cost and time estimates the WBS makes it possible to plan, schedule and budget the project.

B. It provides management with information appropriate to each level.

C. Can be used to define communication channels.

D. Allows the project manager to establish the overall objective of the project.

E. As it is developed, organizational units and individuals can be assigned responsibility of work packages.

d

All of the following are usually included in a work package EXCEPT

A. What will be done.

B. The time needed to complete the work.

C. A single person who is responsible for its completion.

D. All the costs for the work package.

E. All of these are included in a work package.

e

The integration of the lowest level of the WBS with the organizational units responsible for performing the work is known as

A. Responsibility matrix.

B. Organization breakdown structure.

C. Work breakdown structure.

D. Priority matrix.

E. Process breakdown structure.

b

There are 5 steps involved when defining a project; which of the following is the last?

A. Code the WBS for tracking

B. Assign the cost account to a manager

C. Assign the work package to a manager

D. Develop the responsibility matrix

E. All of these are included in the final step

a

When work packages are integrated with organizational units, a control point is created called a

A. Responsibility matrix.

B. Priority matrix.

C. Work package.

D. Cost account.

E. Project overlap.

d

The WBS is best suited for projects that have a tangible outcome. Which of the following is used when the final outcome of the project is less tangible or is a product of a series of steps or phases?

A. Responsibility matrix

B. Organization breakdown structure

C. A work breakdown structure is still effective for these types of projects

D. Priority matrix

E. Process breakdown structure

e

If a project is small and does not require an elaborate system to assign tasks, which of the following is a good choice?

A. Responsibility matrix

B. Organization breakdown structure

C. Work breakdown structure

D. Priority matrix

E. Process breakdown structure

a

The project scope statement indicates that the client is responsible for training the people who will be using the equipment and that the project team will train the client’s trainers. This is an example of

A. Project objectives.

B. Deliverables.

C. Limits and exclusions.

D. Technical requirements.

E. Milestones.

c

The tendency for the project deliverables to expand over time—usually by changing requirements, specifications, and priorities—is called

A. Scope erosion.

B. Scope creep.

C. Project bloat.

D. Scope enhancement.

E. Project add-ons.

b

Which of the following is a good example of a Process Breakdown Structure?

A. New car prototype

B. New software program

C. New instruction manual

D. New sports stadium

E. New project management book

b

Which of the following is least likely to be included in a work package?

A. How long the work package should take to complete

B. A description of work to be performed

C. Overhead expenses

D. How much the work package should cost to complete

E. The person responsible for the work package

c

Having a strong communication plan can go a long way toward mitigating project problems. A communication plan should address all of the following EXCEPT

A. When the information will be communicated.

B. How information should be communicated and to whom.

C. What methods will be used to gather and store information.

D. What information needs to be collected and are there limits as to who has access to it.

E. All of these should be addressed in a communication plan.

e