bus chapter four

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Which of these actions is least likely to restore the trust of the American public in the free-market system?

Define the concept of ethics more narrowly, and make the definition closer to the definition of legality.

When it comes to ethical behavior:

many Americans decide what’s ethical based upon the situation in which they find themselves.

Ethics are the standards of right and wrong set for us by society, whereas the law is __________.

the minimum protection a society enacts toward behavior that is harmful to many

If your supervisor directed you to enter false information into a sales order book and told you if you refused that you would lose your opportunity for promotion, you would probably consider this situation to be a(n) ________.

ethical dilemma

According to the text, ethical behavior begins with:

ourselves. and As noted in this section of the text, ethics begins with each of us. It can be difficult to find your way in an ethical dilemma; however the chosen behavior is personal. References Multiple Choice

Which of the following is not included as one of the questions we must ask when faced with an ethical dilemma?

Is it acceptable if everyone else is doing it?

he most basic question in an ethics-based management system is asking the question:

Is it legal? The most basic question in business ethics is ?Is it legal??

Jake served on a committee of employees who were charged with selecting three co-workers to honor at the holiday banquet. One employee whose name was at the top of everybody’s list was instrumental in helping another employee who failed to wear his protective headgear to avoid suffering a serious head injury. Although this was a noble act, Jake knew that the hero was frequently negligent about wearing his own headgear. Jake knew that several other employees followed strict company policy every day and always wore their headgear; yet, they were not being acknowledged for their compliance. According to Norman Vincent Peale, which of the following questions should Jake refer to as he proceeds to make an ethical decision?

How does the action I am proposing to take make me feel about myself? also Norman Vincent Peale suggests that decisions that solve ethical dilemmas should be evaluated against three questions: (1) Does the decision follow laws and company policy? (2) Is it balanced – is there a sense of fairness in the decision? (3) How does the decision made make me feel about myself?

Which of the following is the best reason for a business to be managed ethically?

An ethically managed business helps to reduce employee turnover also.A business should be managed ethically for many reasons: to maintain a good reputation; to keep existing customers and attract new ones; to avoid lawsuits; to reduce employee turnover; to avoid government intervention; to please customers, employees and society.

Organizational ethics begins:

at the top levels of management.People learn their standards and values by observing others. Organizational ethics begins at the top. Effective leaders can provide a strong example by exhibiting ethical behavior that helps instill corporate ethical values in employees.

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