A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n): |
intermittent process. |
A production process characterized by long production runs to turn out finished goods over time is known as a(n): |
continuous process. |
A bar graph that shows what projects or tasks are in process and how much of each is completed is called a(n): |
Gantt chart. |
In manufacturing, one way to compete with cheap labor is to: |
use robots. |
__________ is the specialized area of management that converts or transforms resources into goods and services. |
Operations management. |
A(n) __________ _________ puts together components to make a product. |
assembly process |
__________ is the physical arrangement of resources in the production process. |
Facility layout |
The goal of lean manufacturing is to: |
produce goods and services with less of everything that goes into the process. |
__________ involves computers directly in the production process. |
CAM |
MRP is a technique that helps managers: |
make sure that the right parts and materials are available at the right time. |
Firms often use a(n) _____________ when working on a major project involving the production of a large item such as an airplane, ship, or bridge. |
fixed-position layout |
One strategy U.S. manufacturers have employed in order to become more competitive is: |
relying on advanced technology and the Internet to integrate all the partners and suppliers. |
___________ utility is the value added by the creation of finished goods and services using raw materials, components, and other inputs. |
Form |
SitRite Furniture Company uses labor and machinery to transform wood, plastic, metal and cloth into comfortable chairs, sofas, and love seats. This process creates: |
form utility. |
__________ is the creation of goods and services using land, labor, capital, entrepreneurship, and knowledge. |
Production |
A big advantage of computer integrated manufacturing software is that it: |
makes it possible to custom-design products to meet the needs of small markets with very little increase in cost. |
____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels. |
Statistical process control |
In a PERT network, the sequence of tasks that takes the longest to complete is called the: |
critical path. |
In today’s quality control programs, emphasis is placed on: |
achieving customer satisfaction by providing defect-free products. |
The six sigma approach to quality control: |
detects potential problems early to prevent their occurrence. |
The ___________ National Quality Award is given to firms that achieve an outstanding level of overall quality based on performance in seven key areas. |
Malcolm Baldrige |
In the past, the idea behind mass production was to: |
make large quantities of products at lower cost and achieve economies of scale. |
____________ uses computers to help design products. |
CAD |
In ___________ _________, materials are physically or chemically changed to produce a product. |
process manufacturing |
__________ is the process of selecting a geographic location for a company’s operations. |
Facility location |
___________ is a computer application that enables a firm to combine computerized functions of all divisions and subsidiaries of the firm into a single, integrated software program that uses a single database. |
Enterprise resource planning (ERP) |
___________ is a set of international standards for quality management and quality assurance. |
ISO 9000 |
A firm that is certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated: |
world-class management of both quality and environmental standards. |
With the __________ inventory control system, producers hold only the right amount of materials and parts that they need for a short period of time – sometimes just a few hours. |
just-in-time (JIT) |
The purpose of a PERT network is: |
to monitor the progress of a multi-step project during its development to ensure on time completion. |
BUS 135 Ch 9
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