BIS Chap 9

Traditional business risk models typically ignored software development, largely because most organizations considered the impact from software and software development on the business to be minor

TRUE

Preventing liabilities is a business-related consequence of failed software

FALSE

The implementation phase involves taking all of the detailed design documents from the design phase and transforming them into the actual system

FALSE

The traditional waterfall methodology is a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance

TRUE

A prototype is a smaller-scale representation or working model of the users’ requirements or a proposed design for an information system

TRUE

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization’s information technology systems

FALSE

In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house

FALSE

Offshore outsourcing is using organizations from developing countries to write code and develop systems

TRUE

Human resources is the most common outsourced function

FALSE

Project milestones are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

FALSE

Project deliverables represent key dates when a certain group of activities must be performed

FALSE

In the past, outsourcing was often used tactically, as a quick-fix, short-term solution to a particular need or problem which did not form part of an overall business strategy

TRUE

1. Which of the following is a business-related consequence of successful software

A. Increased revenues

2. Which of the following is a business-related consequence of failing software

D. All of the above

3. What is the systems development life cycle

D. The overall process for developing information systems from planning and analysis through implementation and maintenance

4. What is the overall process for developing information systems from planning and analysis through implementation and maintenance

A. Systems development life cycle

5. Which of the following represents the phases in the SDLC

C. Plan, analysis, design, develop, test, implement, maintain

6. What is the analysis phase in the SDLC

B. Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system

7. Which phase of the SDLC gathers business requirements

B. Analysis

8. What is a business requirement

B. The specific business requests the system must meet to be successful

9. What is the design phase in the SDLC

C. Involves describing the desired features and operations of the system

10. What is the implementation phase in the SDLC

D. Involves placing the system into production so users can begin to perform actual business operations with the system

11. What is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges

B. Methodology

12. Which of the following is an issue related to the waterfall methodology

D. All of the above

13. What consists of a series of tiny projects

B. Iterative development

14. Which methodology aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process with a design point that uses the bare minimum requirements

B. Agile methodology

15. Which of the following describes agile

D. All of the above

16. Which of the following is not a primary form of agile methodology

B. SDLC

17. What is an activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance

C. Waterfall methodology

18. What emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process

A. RAD methodology

19. What breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete

D. Extreme programming

20. What is the success rate for a project using the waterfall methodology

A. 1 in 10

21. Which of the following is a fundamental of the RAD methodology

D. All of the above

22. Which methodology provides a framework for breaking down the development of software into four gates

D. RUP

23. Which of the following is not one of the four gates in the RUP methodology

B. Collaboration

24. Which gate in the RUP methodology expands on the agreed-upon details of the system, including the ability to provide an architecture to support and build it

B. Elaboration

25. Which gate in the RUP methodology includes building and developing the project

C. Construction

26. Which methodology is owned by IBM

D. RUP

27. Which methodology uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal

A. SCRUM

28. Which methodology ends each day or begins with a stand-up meeting to monitor and control the development effort

A. SCRUM

29. How many days is a typical sprint in the Scrum methodology

C. 30 days

30. What is a common approach using the professional expertise within an organization to develop and maintain the organization’s information technology systems

A. In-sourcing

31. What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house

B. Outsourcing

32. What is it called when a company uses organizations from developing countries to write code and develop systems

D. Offshore outsourcing

33. Which of the following is a benefit an organization can receive from outsourcing

D. All of the above

34. Which of the following is the primary reason why companies outsource

A. Tap outside sources of expertise

35. Which of the following is the least common reason why companies outsource

D. Better manage the costs of internal processes

36. What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements

A. Project management

37. What are the three primary variables (or triple constraints) in any project

C. Time, cost, scope

38. What is the number one reason that IT projects fall behind schedule or fail

C. Poor planning or poor project management

39. Which of the following is a characteristic of a successful project

D. All of the above

40. What is a project

A. A temporary activity undertaken to create a unique product, service, or result

41. What are project deliverables

C. Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

42. What is a project manager

D. An individual who is an expert in project planning and management

43. Which of the following does a project manager perform

D. All of the above

44. What is an internal department that oversees all organizational projects

C. Project management office

45. The PMI develops procedures and concepts necessary to support the profession of project management. Which of the following is not one of the three areas it focuses on

C. Change in business goals during project planning (management)

46. Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion

B. Project stakeholders

47. Who is the person or group who provides the financial resources for the project

C. Executive sponsor

48. What are project constraints

A. Specific factors that can limit options

49. What are project assumptions

B. Factors that are considered to be true, real, or certain without proof or demonstration

50. What is a project charter

D. A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

51. An organization must identify what it wants to do and how it is going to do it. What does the "what" part of this question focus on

D. All of the above

52. An organization must identify what it wants to do and how it is going to do it. What does the "how" part of this question focus on

C. Analysis of project risks

53. Which of the following is not a technique for choosing strategic projects

D. Develop a project plan

54. What is project scope

D. Defines the work that must be completed to deliver a product with the specified features and functions

55. What are project objectives

A. Quantifiable criteria that must be met for the project to be considered a success

56. What do SMART criteria for successful objective creation include

B. Specific, measurable, agreed upon, realistic, time framed

57. Which of the following is not a characteristic of a well-defined project plan

A. Prepared by the project manager

58. What is the most important part of the project plan

C. Communication

59. What is a graphical network model that depicts a project’s tasks and the relationships between those tasks

B. PERT chart

60. What is the logical relationship that exists between the project tasks, or between a project task and a milestone

C. Dependency

61. What is a simple bar chart that depicts project tasks against a calendar

A. Gantt chart

62. What type of chart typically displays the critical path

B. PERT chart

63. What is the critical path

C. The path from start to finish that passes through all the tasks that are critical to completing the project in the shortest amount of time

65. Which of the following includes a common reason why change occurs

D. All of the above

66. Which of the following is not a guideline for effectively dealing with change management

D. Stop change

67. What is the outsourcing option that includes the most remote location and indirect customer control

C. Offshore outsourcing

68. What is the outsourcing option that includes the closest location and direct customer control

A. Onshore outsourcing

69. All of the following are challenges of outsourcing, except:

D. Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market

70. Which of the following is an outsourcing challenge caused by contract length

D. All of the above

64. In a Gantt chart tasks are listed __________ and the project’s time frame is listed ____________.

A. Vertically, horizontally