BCOM ch. 15

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During presentations, speakers show their ______ by knowing their content well.

a. caring
b. character
c. competence
d. presence
e. authenticity

c. competence

Hadiya is skillful at reading the emotional signals of her audience and making quick, subtle adaptations to her presentation to connect with them. Hadiya is good at showing her

a. caring.
b. character.
c. competence.
d. presence.
e. authenticity.

a. caring.

During a presentation, promptly complying with requests raised by audience members

a. establishes your reputation as being responsive.
b. reduces your actual presentation time.
c. helps you focus more attention on your slides.
d. disrupts the flow of your presentation.
e. makes you seem self-serving.

a. establishes your reputation as being responsive.

Which of the following statements about delivering presentations with confidence is true?

a. Feeling some nerves before a presentation is usually a bad sign.

b. Rehearsing too much for presentations will confuse you.

c. Focusing on people during presentations will cause you to lose your train of thought.

d. Experiencing some nervousness can heighten your ability to deliver forcefully.

e. Using notes during a presentation is considered a sign of weakness.

d. Experiencing some nervousness can heighten your ability to deliver forcefully.

Your colleague Kanye has to give a presentation to an audience of strangers, and he is feeling a little nervous. Which of the following tips would be the best advice you could give him?

a. Speak with audience members ahead of time.

b. Think of what can go wrong so you can prepare for it.

c. Arrive a little late to the venue.

d. Rehearse up till the last minute.

e. Focus on your notes rather than the audience.

a. Speak with audience members ahead of time.

Which of the following will help you manage your nervousness before your presentation?

a. resisting the urge to envision yourself presenting

b. watching what foods and beverages you consume

c. avoiding talking to the audience before starting your presentation

d. focusing on people in the audience with skeptical expression

e. arriving for your presentation at the last minute

b. watching what foods and beverages you consume

Nan, a younger colleague, has to give her first presentation. What tip should you give her about managing her nerves?

a. Focus on friendly faces in the audience to gain composure and confidence.

b. Stay distant from the audience before starting your presentation.

c. Drink large amounts of coffee before your presentation for energy.

d. Do not think too much about your presentation ahead of time.

e. Avoid referring to colleagues by their names during your presentation.

a. Focus on friendly faces in the audience to gain composure and confidence.

Which of the following will help you maintain a flexible approach during your presentation?

a. leaning on or gripping the podium for support

b. telling your audience about things that have not gone as expected

c. arriving early to deal with surprises regarding equipment, room layout, or attendance

d. being occupied with your own agenda rather than focusing on the audience’s needs

e. sticking to the original plan even when you encounter problems

c. arriving early to deal with surprises regarding equipment, room layout, or attendance

In the middle of his presentation, Rey loses his train of thought. What should he do?

a. Tell the audience that he has lost his place.

b. Shuffle through his notes while explaining what he is doing.

c. Find a way to end the presentation quickly.

d. Read the rest of the presentation without looking up.

e. Repeat his last statement to regain his thought process.

e. Repeat his last statement to regain his thought process.

Which of the following presenters is using the room to advantage?

a. Smith positions himself where people can see him easily.

b. Barbara leans on the podium while presenting.

c. Jayden places himself in a corner of the room to avoid eye contact with his audience.

d. Allen grips the podium while presenting.

e. Anita makes sure she is facing the screen while presenting.

a. Smith positions himself where people can see him easily.

In which of the following scenarios is the speaker acting advantageously?

a. Luis sits casually on a table while presenting.

b. Nelson stands close to the audience to establish eye contact with them.

c. Carter stares at his notes to deal with his nervousness.

d. Shaniqua grips the podium while she speaks to the audience.

e. Nicole paces around the room while presenting.

b. Nelson stands close to the audience to establish eye contact with them.

What does "O" stand for in the SOFTEN model of nonverbal communication in presentations?

a. oral message
b. opportunity
c. open stance
d. oral
e. outspoken

c. open stance

What does "T" stand for in the SOFTEN model of nonverbal communication in presentations?

a. test
b. team
c. train
d. tone
e. talk

d. tone

Which statement about the SOFTEN model of nonverbal communication in presentations is true?

a. Going through your presentation quickly is recommended as it shortens your presentation time.

b. Leaning back and lowering your shoulders while presenting projects confidence.

c. Keeping your arms to your sides or gesturing with palms up is more inviting to the audience.

d. Speaking in a monotone ensures that your voice does not distract the audience.

e. Gesturing with your hands, arms, body, and head is melodramatic and should be avoided.

c. Keeping your arms to your sides or gesturing with palms up is more inviting to the audience.

Which of the following statements is a helpful guideline for nonverbal communication during presentations?

a. Use your facial expressions to connect with your audience and show enthusiasm for your topic.

b. Avoid gesturing with your hands, arms, body, and head as that makes you seem melodramatic.

c. Do not make too much eye contact because audiences interpret that as being aggressive.

d. Avoid smiling because it can make you seem fake and insincere.

e. Demonstrate warmth by standing with your hands on your hips or folding your arms.

a. Use your facial expressions to connect with your audience and show enthusiasm for your topic.

Ronald, a manager at Anderson Social Foundation, has to make a presentation at a fund-raising event. Which of the following nonverbal behaviors should Ronald use during his presentation to build the audience’s trust in him?

a. Ronald should lean forward but keep an upright posture.

b. Ronald should remain behind the podium.

c. Ronald should use dramatic gestures.

d. Ronald should speak more quickly than usual.

e. Ronald should maintain eye contact with his audience.

e. Ronald should maintain eye contact with his audience.

Which of the following types of attire should generally be avoided in business-related settings?

a. a tailored business suit
b. a blazer and slacks
c. jeans and a polo shirt
d. a dress shirt and pants
e. khakis and a button-down shirt

c. jeans and a polo shirt

In the context of workplace attire, which of the following styles requires men to wear neckties?

a. formal business dress
b. high-level business casual dress
c. casual dress
d. low-level business casual dress
e. mid-level business casual dress

a. formal business dress

Kimberly has to deliver a presentation at a formal business meeting. Which of the following outfits will help Kimberly project authority and competence?

a. a dress shirt with chinos

b. a dress shirt, tailored pants, and conservative footwear

c. a high-level business casual dress

d. a tailored business suit with a skirt and leather shoes

e. a dress shirt with dress pants and high heels

d. a tailored business suit with a skirt and leather shoes

Which of the following accurately matches the type of attire with the attribute it projects?

a. formal business dress—authority
b. casual dress—competence
c. high-level business casual—friendliness
d. formal business dress—creativity
e. low-level business casual—trustworthiness

a. formal business dress—authority

If you want to draw your audience’s attention to you, you should

a. avoid previewing the slides before showing them to the audience.

b. open your presentation with your slides.

c. explain and elaborate on the content in your slides.

d. turn out the lights so that the audience can view the slides easily.

e. face the screen instead of the audience to speak with confidence.

c. explain and elaborate on the content in your slides.

Which of the following is a disadvantage of using handouts during presentations?

a. They can distract your audience members.

b. They send the message that you are low-tech.

c. They cannot adequately present numerical information.

d. They alter the direction of the presentation.

e. They fail to provide important details and information.

a. They can distract your audience members.

Which strategy will help make the question-and-answer portion of presentations as smooth and effective as possible?

a. Never pause before answering a question as it indicates a lack of knowledge.

b. Give a detailed and elaborate explanation for every question.

c. Never admit that you do not know the answer to a question.

d. Reframe the questions to match your agenda.

e. Avoid fielding questions as much as possible.

d. Reframe the questions to match your agenda.

During presentations, how can you be an audience member who shows support for the presenter?

a. Check text messages, but do not accept phone calls.

b. Ask questions that pertain to the speaker’s topic.

c. Publicly advise the speaker on how to improve the presentation.

d. Lean back in your chair to show how relaxed you are.

e. Avoid eye contact to keep from distracting the speaker.

b. Ask questions that pertain to the speaker’s topic.

The primary challenge for a team presentation is to make sure that it is

a. competent.
b. creative.
c. caring.
d. charismatic.
e. cohesive.

e. cohesive.

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