|
Which of the following statements about today’s job market is most accurate? |
Personal networking and referrals continue to be the primary route to hiring. |
|
Which of the following statements about today’s job search is most accurate? |
The emphasis of today’s job search is on the needs of the employer |
|
The first step in the job-search process is to |
analyze individual interests and goals and evaluate personal qualifications |
|
Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online listings? |
Specific company websites |
|
Which online source is used most for job searching and recruiting? |
|
|
Most jobs today are found through |
referrals and person-to-person contacts |
|
Many job candidates use LinkedIN to |
All answer choices are ways that LinkedIn can help candidates locate jobs |
|
A large part of your job-search strategy should be deciding what makes you special and desirable in the job market. This introspective process is called |
personal branding |
|
Because job competition is stiff, you must have a customized resume. Having a customized resume means that you |
prepare a special resume for every position you want |
|
You are just graduating from college and have little employment experience, yet you want to put together a persuasive resume. What would be the best resume style to use? |
Functional resume |
|
What statement best describes the summary of qualifications portion of a resume? |
Smart job seekers add a summary of their most impressive qualifications to their resumes to save the time of recruiters and hiring managers |
|
Which of these resume tips is most accurate? |
Improve the visual impact of your resume by placing your employment achievements and relevant job duties in an easy-to-read bulleted list |
|
Which of the following statements describing employment achievements would be most effective on a resume? |
Achieved 125 percent of production goals for three consecutive quarters |
|
Which of the following statements about personal data on a resume is most accurate? |
Resumes in the US should omit personal data. |
|
Which statement represents the best advice on the use of references? |
Do not include personal or character references. |
|
Some of today’s employers often use applicant tracking software to sort and evaluate resumes. Which of these steps will maximize the "hits" your resume receives from this kind of software. |
Focus on nouns that describe your skills and qualificiations |
|
What is the most accurate statement about plain-text resumes? |
A plain-text format is widely used for posting to online job boards and for applying by email |
|
The purpose of a cover message is to |
introduce the resume |
|
The biggest error most applicants make when writing a cover message is |
making the letter too generic |
|
IN the body of a cover message, you should |
demonstrate your qualifications and show how they fit the targeted job |
|
Which of these is the best statement to present a job candidate’s information in the body of a cover message? |
Your posting description closely matches my experience assisting dysfunctional families in crisis, and recently I’ve taken seminars in family dynamics to develop the additional skills that your ad indicates are essential |
|
Which of the following is the best tip for creating a successful cover message? |
Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of I |
|
Students who are serious about the job search should include an internship in their education |
true |
|
The best way to find a job online is at a company’s own website |
true |
|
Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions |
true |
|
More jobs are found through referrals and person to person contacts than through any other method |
true |
|
LinkedIn is the No. 1 social media site to use when looking for a job |
true |
|
an important step in the job search process is building a brand for yourself |
true |
|
The purpose of a summary of qualifications is to present your most impressive qualifications |
true |
|
In the education section of your resume, list all courses you have taken |
false |
|
In the work experience section of your resume, you should include only those jobs that you think will help you win the targeted position |
true |
|
the purpose of a cover message is to secure a job interview |
false |
|
You can make your cover message more appealing by addressing it specifically to the Human Resources Department or Hiring Manager |
False |
|
I hope to hear from you soon is an effective closing for a cover message |
false |
|
Begin the job search by studying the job market and |
identifying your interests, goals, and qualifications. |
|
Given the changing nature of the job market today, which of these is the best advice for job seekers? |
Upgrade your skills regularly and plan to retrain yourself frequently. |
|
The best advice for college students who need to learn about careers and establish a professional network is to |
volunteer or intern with an organization. |
|
Which of the following statements is most accurate? |
You make better career decisions if you match your interests to specific career requirements. |
|
Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online job listings? |
Specific company Web sites |
|
Experts report a new online information source for successful job seekers. What is this recently emerged online job source? |
Social media sites |
|
Which of the following is a traditional job-search technique? |
Developing a network |
|
Which of the following tips will best help you conduct a safe, effective Web job search? |
Consider omitting your home address and home phone number. |
|
The most successful job seekers are those who |
launch aggressive, proactive campaigns, which includes sending unsolicited application letters with résumés to target companies. |
|
Because job competition is stiff, you must have a customized résumé. Having a customized résumé means that you |
prepare a special résumé for every position you want. |
|
The primary way to make a résumé persuasive is to |
customize it to fit each company and position. |
|
Because it quickly reveals a candidate’s education and experience record, most recruiters favor a(n) |
chronological résumé. |
|
You are just graduating from college and have little employment experience, yet you want to put together a persuasive résumé. What would be the best résumé style to use? |
Functional résumé |
|
Which of the following is the best advice about résumé length? |
Because recruiters and hiring managers want to know your skills, make it as long as needed to sell yourself. |
|
Which of these is the best tip for arranging the parts of a persuasive résumé? |
Always begin your résumé with your name and contact information. |
|
Opinions on the use of a Career Objective on the résumé are mixed. Which of the following the best reason for candidates to add a Career Objective to their résumés? |
An Objective can tell the prospective employer that this candidate is sure about what he or she wants to do. |
|
Which of the following is the best Career Objective for a résumé? |
An accounting position in which 10 years’ experience and a license as a CPA will allow me to assist the company with payroll, employee benefits, and governmental tax and records reporting |
|
What statement best describes the Summary of Qualifications portion of a résumé? |
Smart job seekers add a summary of their most impressive qualifications to their résumés to save the time of recruiters and hiring managers. |
|
In the Education section of your résumé, you should |
include relevant seminars attended and workshops completed. |
|
Which of the following statements describing employment achievements would be most effective on a résumé? |
Achieved 125 percent of production goal for three consecutive quarters |
|
Which of the following statements uses an action verb to highlight an aptitude? |
Mastered QuickBooks Pro accounting software in 20 hours with minimal instruction |
|
Which of these résumé tips is most accurate? |
Improve the visual impact of your résumé by placing your employment achievements and relevant job duties in an easy-to-read bulleted list. |
|
Which statement represents the best advice on the use of references? |
Do not include personal or character references. |
|
Experts argue about the best length for a résumé, but they agree that you shouldn’t waste space on unnecessary information. Which of the following should you omit on your résumé? |
Complete listing of all courses taken during schooling |
|
Employers today will probably ask you to submit your résumé in any of following formats except as a |
professionally typeset document. |
|
Employers often use scanners to sort and evaluate résumés. Which of these steps will maximize the "hits" your résumé receives from scanners? |
Use accurate, specific names of schools, degrees, products, job titles, and companies. |
|
What is the most accurate statement about plain-text résumés? |
A plain-text format is widely used for posting to online job boards and for applying by e-mail. |
|
Another name for a print-based résumé is |
presentation résumé. |
|
An e-portfolio is |
a collection of digitized materials that give a snapshot of the candidate’s qualifications. |
|
Generally, job seekers offer their e-portfolios on Web sites where potential employers can access the information round the clock, but e-portfolios are also |
burned onto CDs and DVDs to be mailed to prospective employers. |
|
Omar has asked you for a tip to improve his résumé. Which of these is your best advice? |
Study model résumés to get ideas to improve your own; and if your skills don’t measure up, begin working now to improve them. |
|
Which of the following statements about résumés is inaccurate? |
An ethical résumé may include half-truths but not outright lies |
|
Which of the following is considered unethical on a résumé? |
All of these choices are unethical. |
|
Because your résumé is probably the most important document you will ever write, you should |
consider having a knowledgeable friend or relative proofread it. |
|
When writing your job application letter, avoid the biggest error most applicants make, which is |
making the letter too generic. |
|
The purposes of a cover letter include all of the following except |
The purposes of a cover letter include all of the following except |
|
A job opening has been announced. Which of these answer choices will be the best opening sentence in an application letter? |
Dr. Matthew Skalski, IT director at Northwestern University, told me that you have an opening for a Web engineer with experience in networking, data management, and innovations. |
|
Openings in a cover letter for a solicited job should refer to |
the source of the information, the job title, and qualifications for the position. |
|
Which of the following statements is inaccurate regarding the opening in a cover letter for an unsolicited job? |
Be vague about the type of position you’re seeking so that you might be considered for a variety of jobs. |
|
Which of these statements about the body of a cover letter is most accurate? |
Share your experiences demonstrating your initiative and ability to learn easily because employers seek employees with these qualities. |
|
Which of these is the best statement to present a job candidate’s information in the body of a cover letter? |
Your posting description closely matches my experiences assisting dysfunctional families in crisis, and recently I’ve taken seminars in family dynamics to develop the additional skills that your ad indicates are essential. |
|
Choose the best closing sentence for a cover letter. |
To add to your team an experienced systems analyst with proven analytical and troubleshooting skills, call me at (555) 555-4321 to arrange an interview. |
|
Which of the following is the best advice for a cover letter to accompany a résumé sent by e-mail or fax? |
Take the time to prepare a professional cover letter to accompany your résumé sent electronically. |
|
Which of the following is the best tip for creating a successful cover letter? |
Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of "I." |
|
To ensure your cover letter will look professional and suggest high quality, you should |
polish the letter repeatedly because just like your résumé, your cover letter must be perfect. |
|
Choose the best sentence to present an applicant’s skills in an application letter. |
Helping customers has been a pleasure in previous jobs, and serving your customers would be equally rewarding. |
|
During your interview you will |
convince the employer of your potential. |
|
The job interview provides the opportunity for you to |
do all of these. |
|
Which of the following statements about hiring/placement interviews is most accurate? |
During sequential interviews sell your qualifications to each interviewer. |
|
Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is |
saving company money on repeated interviews and related costs. |
|
One common form of hiring interview is the sequential interview. Which of the following statements most accurately describes a sequential interview? |
As sequential interviews progress, interviews become more in-depth, which means that you need to know even more about the company. |
|
Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview? |
A group interview of several candidates at one time |
|
When interviewing for high-pressure positions, companies may use stress interview techniques, which include being |
asked rapid-fire questions by members of a team. |
|
Alejandro is an active job seeker now that he has submitted several job applications. Which of the following is the best advice for Alejandro? |
If you put your cell phone number on your application, answer the cell phone only if your location is appropriate. |
|
Which of the following is the best advice to make a positive first impression in a phone conversation with an employer? |
If caught off guard by the call, ask whether you can call back in a few minutes. |
|
Which of the following is recommended for job seekers to complete as "homework" when preparing for an interview? |
Google the interviewer. |
|
Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview? |
Rebecca should find out all this information about the prospective employer. |
|
The best source of inside information about a company would probably result from |
talking with company employees. |
|
Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and |
preparing success stories. |
|
Experts recommend you prepare success stories for your interview, but what should you emphasize in these stories? |
Share a story that showcases a strategic skill or key accomplishment. |
|
Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position? |
A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period |
|
You are trying to decide what to wear to a job interview. Which of these provides the best tip for you to follow? |
Dress professionally, regardless of how company employees dress. |
|
Social networking has impacted the job hunt for more than posting and searching jobs. Which of the following best describes another important impact of social networking on the job hunt? |
Cleaning up digital dirt is essential because 70 percent of recruiters report eliminating candidates based on information found on social networking sites. |
|
Which of the following is the best advice when traveling to and arriving at your interview? |
If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening. |
|
Which of the following statements about fear related to interviewing is most accurate? |
Other than public speaking, employment interviews are the most dreaded events in people’s lives. |
|
Which of the following will not help you reduce your fears during an interview? |
Let the interviewer have complete charge of the entire interview. |
|
When you enter the office for an interview, |
introduce yourself to the receptionist, and wait to be invited to sit. |
|
You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and |
arriving on time. |
|
Which of the following statements about nonverbal messages during an interview is most accurate? |
Sit erect, leaning forward slightly to show interest and confidence. |
|
Which of the following is the best advice when answering interview questions? |
Aim answers at the key characteristics needed, such as expertise, motivation, and a pleasant personality. |
|
To find people who will fit into their organizations, some interviewers use the airport test, which is |
an informal personality measure asking what it would be like to spend 12 hours stuck in an airport with this person. |
|
Although you can’t expect to be perfect in an employment interview, you can do your best by |
occasionally refocusing and clarifying vague questions by asking "Do you mean…?" |
|
Employment interviews are all about questions. Which of the following statements about interview questions is accurate? |
Your interviewer may use questions to become acquainted with you. |
|
If an interviewer says Tell me about yourself, what is the best way to respond? |
Briefly discuss educational, professional, or business-related strengths. |
|
If an interviewer says Why do you want to work for us?, you should |
show what you know about the interviewer’s company and how your goals match the company and its culture. |
|
When the interviewer asks you questions about the future, you should provide answers that |
show ambition and interest in succeeding with this company. |
|
How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials? |
Confidently explain your strengths such as your openness to new ideas and knowledge of the latest methods and equipment. |
|
Which of these responses is the best answer to the question, Where do you see yourself in your career five years from now? |
As a member of your team, I will have grown and learned enough to advance to a position in management. |
|
Which of these is the most effective response to the question, What do you think is your greatest weakness? |
Some people complain that I’m a workaholic with nearly too much passion for this field. |
|
When an interviewer asks you a challenging question about a weakness, what is the best way to respond? |
Mention a previous weakness and the way you have corrected it. |
|
Which of the following is an example of a situational question? |
If you were aware that a coworker submitted false data, what would you do? |
|
Which of the following is an example of a behavioral interview question? |
Tell me about a time when you solved a difficult problem. |
|
When the interviewer says Describe a time when you worked successfully as a member of a team, your best response will be to |
tell a success story about a specific group project, your contributions, and the results. |
|
If the interviewer begins a question with Tell me about a time when…, you should |
describe a situation or task, tell what action you took, and emphasize a positive result. |
|
What is the most effective way to handle an illegal or inappropriate question during an interview? |
If you find the question harmless and you want the job, go ahead and answer it. |
|
If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response? |
No, I have no questions right now; you have shared all the information I need. |
|
How should you close an interview? |
Briefly review your strengths, thank the interviewer, and ask what action will follow. |
|
What should you do after the interview? |
Write a thank-you letter immediately. |
|
After writing a follow-up letter to thank your interviewer, your next step should be |
alerting your references that they may be contacted by the employer. |
|
The purposes of sending a follow-up e-mail or letter to the employer include jogging the memory of the hiring officer, showing your serious interest in the position, and |
emphasizing your qualifications or adding new information. |
|
Kalinda made a follow-up call to her interviewer five days after the interview. Several weeks later, Kalinda has still not heard from the employer. What action should Kalinda take now? |
Assume that she didn’t get the job and continue her job search. |
|
Recommended guidelines for completing application forms include which of the following? |
Read the entire form before beginning to complete it. |
|
When you apply for a position but are rejected, employment experts recommend that you |
send a rejection e-message indicating you are disappointed but will contact the company again in a month in case a job opens up. |
|
When writing a resignation letter to your employer, you should |
All answer choices are correct. |
|
In a job acceptance letter, your tasks are |
confirming your acceptance, reviewing salary and benefits, and affirming the start date. |
|
If you must turn down a job offer, employment experts suggest you should send the employer a letter |
thanking the employer for the offer and briefly declining the position. |
|
Which of the following statements about job interviews is most accurate? |
All answer choices are accurate statements about job interviews |
|
Which of the following statements about screening interviews is most accurate? |
Companies use screening interviews to save time and money |
|
Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is |
Saving company money on repeated interviews and related costs. |
|
Cody will be participating in a panel interview. What advice should he follow? |
All answer choices are good tips for Cody as he participates in a panel interview |
|
Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview? |
A group interview of several candidates at one time. |
|
Which of the following statements most accurately describes a sequential interview |
As sequential interviews progress, interviews become more in-depth, which means that you need to know even more about the company. |
|
Which of the following is the best advice to make a positive first impression in a phone conversation with an employer? |
If caught off guard by the call, ask whether you can call back in a few minutes |
|
Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview? |
Rebecca should find out all this information about the prospective employer. |
|
Effective interview-preparations techniques include practicing answers to possible questions, preparing to explain problem areas on your resume, deciding on professional attire and |
preparing success stories |
|
Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position? |
A story about developing a new sales technique that increased his customer sales by 30 percent over a 6 month period. |
|
Which of the following is the best advice when traveling to and arriving at your interview? |
If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening |
|
When you enter the office for an interview, |
introduce yourself to the receptionist, and wait to be invited to sit |
|
Which of the following is the best advice when answering interview questions? |
Aim answers at the key characteristics needed, such as expertise, motivation, and a pleasant personality. |
|
If an interviewer says Tell me about yourself, what is the best way to respond? |
Briefly discuss educational, professional, or business-related strengths. |
|
If an interviewer says Why do you want to work for us?, you should |
show what you know about the interviewer’s company and how your goals match the company and its culture |
|
When an interviewer asks you a challenging question about a weakness, what is the best way to respond? |
Mention a previous weakness and the way you have corrected it |
|
Which of the following is an example of a situational question? |
IF you were that a coworker submitted false data, what would you do? |
|
Which of the following is an example of a behavioral interview question? |
Tell me about a time when you solved a difficult problem |
|
When the interviewer says Describe a time when you worked successfully as a member of a team, your best response will be to |
tell a success story about a specific group project, your contributions, and the results |
|
IF the interviewer begins a question with Tell me about a time when…, you should |
describe a situation or task, tell what action you took, and emphasize a positive result |
|
What is the most effective way to handle an illegal or inappropriate question during an interview? |
if you find the question harmless and you want the job, go ahead and answer it |
|
If an interviewer asks if you have any questions at the end of an interview, which of the following is a inappropriate response? |
No, I have no question right now; you have shared all the information I need |
|
How should you close an interview? |
Briefly review your strengths, thank the interveiwer, and ask what action will follow |
|
After writing a follow-up letter to thank your interviewer, your next step should be |
alerting your references that they may be contacted by your employer |
|
What information should you provide your references so that they can write a recommendation? |
You should provide all this information to your references |
|
How should you contact an employer if you have interviewed for a job and havent heard from the interviewer in a few days |
|
|
What is the most appropriate response on a job application form to a question that asks your reason for leaving your last position? |
Accepted a position with more responsibility |
|
When you apply for a position but are rejected, employment experts recommend that you |
send a rejection follow-up message indicating you are disappointed but will contact the company again in a month in case a job opens up |
|
In a job acceptance letter, your tasks are |
confirming your acceptance, reviewing salary and benefits, and affirming the start date |
|
If you must turn down a job offer, employment experts suggest you should send the employer a letter |
thanking the employer for the offer and briefly declining the position |
|
When writing a resignation letter to your employer, you should |
All answers choices are correct |
|
A job interview is a two-way street. The employer will be judging you, and you will be evaluating the employer. |
true |
|
as a job candidate, the purpose of an interview are to convince the employer of your potential, learn more about the job and the company, and expand on the information on your resume |
true |
|
if a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question |
false |
|
because online interviews are typically conducted using webcams and videoconferencing software, applicants do not need to worry about their appearance, nonverbal behaviors, or eye contact |
false |
|
one of the most important steps in effective interviewing is researching the target company |
true |
|
Before your interview you should study the job opening, identify key needs, and then develop marching success stories that emphasize your most strategic skills, areas of knowledge, strongest personality traits, and key accomplishments |
true |
|
When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake |
false |
|
When answering interview questions, interject many verbal pauses to give yourself time to formulate appropriate answers |
false |
|
To avoid coming across as tentative in an interview, always answer a question even if you dont understand it |
false |
|
When answering interview questions, always aim your responses at the key characteristics interviewers seek |
true |
|
to respond effectively to behavioral questions, use the storytelling technique to relate a success story about a recent educational or work situation or task |
true |
|
at the end of an interview, you will usually be asked if you have any questions. The most effective response is No to avoid sounding too eager |
false |
|
an appropriate statement to include in a thank-you message is Thank you for taking the time to interview me |
false |
|
If you’ve been interviewed by more than one person, send one thank-you note to the person who appeared to be in charge |
false |
|
When you are rejected for a job that you considered perfect, you should give up on this company and move rapidly to identify similary positions in other organizations |
false |
|
Even though you will likely receive and accept you job offer via telephone, you should send the employer a letter or email to document your acceptance of the job |
true |
|
once you have registered in a meeting with your supervisor, you do not need to document your registration in a letter or email |
false |
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