BA 3350 CH 15 TEST

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A speaker who allows a question-and-answer period takes a risk, as audience members may ask difficult questions.


Which of the following should be avoided during most presentations?

turning off the lights

According to the SOFTEN model of nonverbal communication, which of the following conveys warmth to the audience?

gesturing with palms up

What does high-level business casual dress project?

productivity and trustworthiness

Luis is giving a presentation at a business conference. So many people have signed up for his session that it is taking place in a large meeting room in a hotel. To make sure that he uses the room to his advantage while delivering the presentation, Luis should

stand upright behind a podium to project authority.

During a presentation, when you must speak for lengthy periods without referencing your slides, you should display abstract images.


Dexter has to give a 25-minute presentation. He will be able to keep the audience more engaged if he moves around the room.


When learning how to do effective presentations, change all of your problem behaviors at the same time to develop a consistent style.


According to the SOFTEN model of nonverbal communication, you should

face the audience directly with a slight forward lean and upright posture during a presentation.

Jasmine wants to practice a relaxation technique before her presentation. Which of the following options should she avoid using?

reviewing the problem areas of her speech

What does low-level business casual dress project?

creativity and friendliness

In the SOFTEN model of nonverbal communication, "N" stands for


Which of the following is the most appropriate type of handout to pass out during a presentation?

a printout of a complex budget

Which technique helps team presentations to be more seamless?

using transitional phrases to pass speaking roles from one person to the next

Generally, formal business attire projects


Which of the following is an important principle for effectively interacting with the audience during presentations?

Give short responses, as they are more effective.

Which of the following techniques will help you make your presentation be about people?

introducing colleagues and referring to them by name during your presentation

Which of the following professionals is making effective use of slides during a presentation?

Juan displays a blank screen whenever he speaks for lengthy periods without referencing his slides.

In the SOFTEN model of nonverbal communication, "F" stands for formal expression.


Having presence means commanding attention, garnering respect for your ideas, engaging your listeners, and even inspiring your audiences to action.


During a presentation, you should always give detailed explanations for questions because short responses are ineffective.


When you lose your train of thought during a presentation, you should

pause briefly to regain your composure and your line of thinking.

Which of the following statements is a helpful guideline for presenting with slides?

Do not start your slides until after you have made preliminary remarks to your audience

Which of the following guidelines makes a presentation more effective?

speaking to your audience not the screen

You should use your presentation to show your thorough understanding of a business issue, but avoid giving away too many of the benefits of your ideas.


Your colleague Carly recently gave her first presentation to your department. Before starting her slide show, she took a few minutes to remind the audience of their shared work goals. Carly used a keyboard to advance her slides, and she was careful not to block the projection. For each slide, she explained how the information on screen related to her larger takeaway messages. She became flustered when two slides were out of order, but she recovered quickly. Afterward, Carly asked you how she might improve. Which guideline will you remind her of?

Use a remote control to advance slides when possible.

People often misread body language, so you should

pay attention to your audience member’s and adjust your presentation based on their reactions.

Which of the following is the best example of a transition between speakers?

Leann introduces Miriam by stating what her general topic is.

What does "O" stand for in the SOFTEN model of nonverbal communication in presentations?

open stance

Which of the following should you strive to establish when delivering a presentation?

a presence

Complying with audience requests is a bad idea as it will cause you to lose your train of thought.


Casual dress is rare in a business-related setting.


Making eye contact with audience members while presenting can distract you from your message.


During a presentation, speaking slowly and deliberately throughout will engage the audience..


The team that stands close together during a presentation conveys

a united front.

Which of the following is a guideline for fielding questions?

Pause before answering a question.

According to the SOFTEN model of nonverbal communication, during a presentation you should

attempt to read your audience and get a sense for how much energy they have.

Erica recently joined Morris Investments, a financial firm. She is trying to decide what to wear to a business meeting where she will make a presentation to important clients. Which of the following should Erica wear?

a tailored business suit, dress shirt, hosiery, leather shoes

Which of the following is the best way to deliver presentations with authenticity?

finding ways to present your real self to your audience

Which of the following should you do during a presentation?

Preview the slides before showing them.

Which of the following is a common mistake made by teams doing presentations?

working independently right up until the presentation

Which of the following will help you maintain a flexible approach during your presentation?

knowing the key messages of your presentation

Speakers should pass out handouts during the first minute of a presentation because that is when audiences form their deepest impressions.


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