A+ Guide to Software, 9th Edition (Chapter 6 – Troubleshooting Windows Startup)

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In order to remove any partition or volume information from a selected disk, what disk-part command should be used?

Boot Logging

Under the Advanced Options screen, what startup option should be enable in order to view what did and did not load during boot-up?


What dynamic link library handles low-level hardware details?


What Windows process is responsible for authenticating users?


What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process?


Registry files, if deleted, can be restored from those saved in what folder?


What program is used to start the part of the Win32 subsystem that displays graphics?

sfc /scannow

If you suspect corrupt system files are causing issues, what command can be run to search for and replace the corrupted files?


What command can be used to repair a dual boot system?


The Advanced Options screen can be displayed by pressing what key during the boot sequence?

bootrec /scanOS

What command can be used to scan for Windows installations not stored in the BCD?


What is the file name given to the Windows kernel?


What command can be issued within Windows RE to enable networking?

Error loading operating system
Missing operating system
Invalid partition table

What error messages indicate that the MBR sector is damaged, or the active partition is corrupt or missing?


What two programs are utilized when Windows resumes from hibernation, depending on the motherboard’s BIOS/UEFI?

The settings in the BCD are read
Dual-boot menu is displayed

What events can occur during Boot Mgr’s role in startup?

No boot device available
Hard drive not found

Which of the following text error messages can indicate that BIOS could not find a hard drive?

Windows Recovery

A leaning operating system that can be used to troubleshoot problems when Windows refuses to start

EFI system partition (ESP)

For a GPT hard drive, the bootable partition used to boot the OS and contains configuration information about how Windows is started

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