9.2 Practice Questions

Which tool can you use in Control Panel to control how times, dates, numbers, and currency are formatted and displayed for your computer?

Clock, Language, and Region

You use your computer to type documents in Portuguese that will be sent to Brazil. You purchase a second keyboard designed specifically for Portuguese.

Which option in Control Panel would you use to configure your computer for the new keyboard so you can switch between the Portuguese and English keyboard?

Clock, Language, and Region

You have a Windows system shared by three shift workers. Files that are used by all users are stored on the D:/ drive in various folders. The users have created hundreds of files on this drive and sometimes experience difficulty finding the files they need.

What should you do?

Configure indexing to include the D: /drive.

While using a new windows system, you find that the mouse pointer tracks much more slowly on the screen than you would prefer. You want to increase the mouse pointer speed.

click the tab you would use in the Mouse Properties window to do this.

Pointer Options

While using a new Windows system, you find that the double-click speed setting on the mouse pointer is set much slower than you would prefer. You want to increase the double-click speed setting.

Click the tab you would use in the Mouse Properties window to do this.

Buttons

You recently purchased a USB audio headset and connected it to a USB port on your Windows system. However, when you launch you music player, the audio is played through your desktop speakers instead of the new USB headset. You need to reconfigure the system to use the headset instead of the desktop speakers.
Click the tab you would use in the Sound Properties window to do this.

Playback

You recently purchased a USB audio headset and connected it to a USB port on your Windows system. The headset includes a microphone that can be used to record audio. However, when you launch your audio recording program, no audio is recorded. You need to reconfigure the system to use the headset mic instead of the built-in mic.

click the tab you would use in the Sound Properties window to do this.

Recording

On a Windows system, which of the following is true of groups?

Group members have the access rights assigned to the group

which windows component prompts the user for credentials or permission to protect against unauthorized activities, such as an unintended software installation

User Account Control (UAC)

You need to create a user account on a Windows system that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only the minimum rights necessary on the computer. Which group should this user be a member of

Users

You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers. Which group should this user be a member of?

Administrators

You recently installed a Windows 10 System. During the installation process, you elected to sign into the system using a local user account. After using the system for a time, you decide to being using an online Microsoft account to authenticate to the system instead. Click the option you would use in the Settings app t do this

Accounts

You have a laptop running Windows 10. User Account Control (UAC) has been disabled. How would you re-enable UAC on the laptop?

In the Control Panel, select User Accounts, then User Accounts In the Control Panel, select System and Security, then Security and Maintenance

You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown. What should you do?

Disable Secure Desktop

You want to configure User Account Control so that when a UAC prompt is shown, the desktop is not dimmed, allowing you to continue working without responding to the prompt immediately. What should you do?

Edit settings in the Local Security Policy

On a Windows system, which of the following is true of using groups?

User accounts are made members of a group. Group members have the access rights assigned to the group.

Which component of Windows 7 prompts the user for credentials or permission to minimize the dangers of unintended software installations?

User Account Control (UAC)

You manage a computer that runs Windows 7. You want to create a new user account and allow the user to create and save files, install applications, and change the system. What group membership should you assign for the new user?

Administrators

A user calls t report a problem. She is trying to install an application on her new Windows 10 system, but cannot. Her user account is a member of the Users group on the system. What do you suspect is causing the installation issue?

Her group membership does not allow her to install new software

Which port does Telnet use?

23

Which of the following network services or protocols uses TCP/IP port 22?

SSH

Which of the following can be used to create a secure connection to a remote server?

SSH

You provide desktop support for a small company. The company has two locations int he same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can't understand what he is doing that might be causing the problem. What should you do?

Establish a Remote Assistance connection and watch what the user is doing

Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control of the user's desktop to perform configuration tasks?

Remote Assistance

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated.

Establish a Remote Desktop connection and update the driver

You need to enable Remote Desktop on a user's Windows 10 system s that you can manage it over the network from your office. Click the option you would use in Control Panel to do this.

System and Security

A user works primarily in your organization's production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production are to remotely access her desktop system using a network connection. Which groups on her desktop system could you make her user account a member of enable this configuration?

Administrators Remote Desktop Users

Which port must be opened in the firewall of a Windows system in order Remote Desktop connections to be established with it?

3389

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9.2 Practice Questions

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Which tool can you use in Control Panel to control how times, dates, numbers, and currency are formatted and displayed for your computer?

Clock, Language, and Region

You use your computer to type documents in Portuguese that will be sent to Brazil. You purchase a second keyboard designed specifically for Portuguese.

Which option in Control Panel would you use to configure your computer for the new keyboard so you can switch between the Portuguese and English keyboard?

Clock, Language, and Region

You have a Windows system shared by three shift workers. Files that are used by all users are stored on the D:/ drive in various folders. The users have created hundreds of files on this drive and sometimes experience difficulty finding the files they need.

What should you do?

Configure indexing to include the D: /drive.

While using a new windows system, you find that the mouse pointer tracks much more slowly on the screen than you would prefer. You want to increase the mouse pointer speed.

click the tab you would use in the Mouse Properties window to do this.

Pointer Options

While using a new Windows system, you find that the double-click speed setting on the mouse pointer is set much slower than you would prefer. You want to increase the double-click speed setting.

Click the tab you would use in the Mouse Properties window to do this.

Buttons

You recently purchased a USB audio headset and connected it to a USB port on your Windows system. However, when you launch you music player, the audio is played through your desktop speakers instead of the new USB headset. You need to reconfigure the system to use the headset instead of the desktop speakers.
Click the tab you would use in the Sound Properties window to do this.

Playback

You recently purchased a USB audio headset and connected it to a USB port on your Windows system. The headset includes a microphone that can be used to record audio. However, when you launch your audio recording program, no audio is recorded. You need to reconfigure the system to use the headset mic instead of the built-in mic.

click the tab you would use in the Sound Properties window to do this.

Recording

On a Windows system, which of the following is true of groups?

Group members have the access rights assigned to the group

which windows component prompts the user for credentials or permission to protect against unauthorized activities, such as an unintended software installation

User Account Control (UAC)

You need to create a user account on a Windows system that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only the minimum rights necessary on the computer. Which group should this user be a member of

Users

You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers. Which group should this user be a member of?

Administrators

You recently installed a Windows 10 System. During the installation process, you elected to sign into the system using a local user account. After using the system for a time, you decide to being using an online Microsoft account to authenticate to the system instead. Click the option you would use in the Settings app t do this

Accounts

You have a laptop running Windows 10. User Account Control (UAC) has been disabled. How would you re-enable UAC on the laptop?

In the Control Panel, select User Accounts, then User Accounts In the Control Panel, select System and Security, then Security and Maintenance

You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown. What should you do?

Disable Secure Desktop

You want to configure User Account Control so that when a UAC prompt is shown, the desktop is not dimmed, allowing you to continue working without responding to the prompt immediately. What should you do?

Edit settings in the Local Security Policy

On a Windows system, which of the following is true of using groups?

User accounts are made members of a group. Group members have the access rights assigned to the group.

Which component of Windows 7 prompts the user for credentials or permission to minimize the dangers of unintended software installations?

User Account Control (UAC)

You manage a computer that runs Windows 7. You want to create a new user account and allow the user to create and save files, install applications, and change the system. What group membership should you assign for the new user?

Administrators

A user calls t report a problem. She is trying to install an application on her new Windows 10 system, but cannot. Her user account is a member of the Users group on the system. What do you suspect is causing the installation issue?

Her group membership does not allow her to install new software

Which port does Telnet use?

23

Which of the following network services or protocols uses TCP/IP port 22?

SSH

Which of the following can be used to create a secure connection to a remote server?

SSH

You provide desktop support for a small company. The company has two locations int he same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can’t understand what he is doing that might be causing the problem. What should you do?

Establish a Remote Assistance connection and watch what the user is doing

Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control of the user’s desktop to perform configuration tasks?

Remote Assistance

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated.

Establish a Remote Desktop connection and update the driver

You need to enable Remote Desktop on a user’s Windows 10 system s that you can manage it over the network from your office. Click the option you would use in Control Panel to do this.

System and Security

A user works primarily in your organization’s production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production are to remotely access her desktop system using a network connection. Which groups on her desktop system could you make her user account a member of enable this configuration?

Administrators Remote Desktop Users

Which port must be opened in the firewall of a Windows system in order Remote Desktop connections to be established with it?

3389

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