Total Quality Management

Introduction  Chipotle E. coli outbreak was a major health issue in Washington and Oregon in 2015 in which state officials found out that there was an increase in illnesses. On interviewing the affected individuals, they linked the symptoms to eating at Chipotle Mexican Grill locations. This means there was food contamination that affected several people…

Introduction Definition of Cause & Effect Diagram The cause & effect diagram is the brainchild of Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The cause and effect diagram is used to explore all the potential or real causes…

Question 1: Develop a Diagram that Summarizes what Toyota has done in Response to Its Recent Quality Recall Problems Quality Assigning 1,000 engineers who focus on spot-checking  the quality of Toyota products Establishing troubleshooting teams to ensure timely identification and management of the safety problems in the products Lowering of the of the bar for…

Executive Summary This report demonstrates the benefits attributable to EFQM Excellence model. It presents Squire Hotel Group (SHG) with an internationally recognized strategy for developing values and actions plans that will guide the stakeholders towards accomplishing long-term success. Experiences by award winning  corporations such as  BMW and Tifco Hotel Group show that Adopting EFQM will…