Customer Service

Executive Summary Business success is highly dependent on its retail mix, as a strategy to compete effectively in the market. Variables in the retail ix including pricing, location, promotion, store layout and design, visual merchandising and customer service among others should therefore be well designed in order to develop a higher niche among competitors. This…

Introduction Hilton Worldwide is a global hotel chain which is owned by Blackstone Group, a secret equity firm. Hilton brands include 3,897 hotels with over 642,000 rooms in 91 countries world side. According to Forbes magazine Hilton is one of the most successful hotel series and 38th money-making company. The company also owns, handle other trade…

Introduction  Chipotle E. coli outbreak was a major health issue in Washington and Oregon in 2015 in which state officials found out that there was an increase in illnesses. On interviewing the affected individuals, they linked the symptoms to eating at Chipotle Mexican Grill locations. This means there was food contamination that affected several people…